Issue with Google Play Music syncing

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Android Central Question

I recently lost my GPM library on this device. I still have the library on other devices. I have spent much time with tech support (Google) to no avail. Still no library.
Has anyone else had this issue and been able to troubleshoot it?
 

B. Diddy

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Welcome to Android Central! Can you give more details? Do you mean that you can't access your Google Play Music cloud library on a device, or do you mean the Play Music app will no longer recognize any locally saved music files on the device?