03-17-2019 01:35 AM
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  1. Android Central Question's Avatar
    Android Central Question
    My phone has both fingerprint and a pattern.I hadn't used my device for 24 hours
    so it requires me to unlock with my pattern but I forgot my pattern.Can someone please help me?
    03-17-2019 01:23 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! See if Samsung's Find My Mobile can help you remotely unlock: https://findmymobile.samsung.com/. Otherwise, you're out of luck -- you have to remember your passwords or patterns. You can do a hardware key factory reset, but this will require you to enter the Google account/password associated with the phone (which you hopefully remember), and of course, all data will be wiped.
    03-17-2019 01:35 AM
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