03-24-2019 12:36 PM
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  1. Android Central Question's Avatar
    Android Central Question
    My S9 updated itself, then the sd card became incompatible. The S9 is telling me I need to format it, but I know if I do this, I will loose all of my photos. How can I get those photos before I format it. I have my old S5, can I move the SD card to it to get my data?
    03-24-2019 08:41 AM
  2. Tim1954's Avatar
    Tim1954
    Trusted Member
    Q&A Team
    You can only try. If the card wasn't encrypted..
    03-24-2019 10:12 AM
  3. S9woes's Avatar
    S9woes
    My S9 updated itself, then the sd card became incompatible. The S9 is telling me I need to format it, but I know if I do this, I will loose all of my photos. How can I get those photos before I format it. I have my old S5, can I move the SD card to it to get my data?
    03-24-2019 10:50 AM
  4. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    Threads merged.
    03-24-2019 11:03 AM
  5. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Put the card into an adapter, plug it into a PC, and run PhotoRec on it. (Instructions at PhotoRec - Recover data from an iPhone.) If the PC can see the card, PhotoRec will recover anything still on it.

    Two other possibilities - the card may have become corrupted (so there's nothing to recover) or the card may have failed (and if it's a SanDisk card, you can go to SanDisk Customer Care to get it replaced).
    03-24-2019 12:36 PM
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