1. Android Central Question's Avatar
    I just got my phone today and was setting it up. I tried to extend the screen timeout by setting>display>screen timeout and set to 5 minutes, but the phone will dim and turn to always on screen or lock screen in a few seconds. I tried a few more times and restart the phone, but the phone would still black out in a few seconds. What else can I try to extend the screen timeout duration?
    04-02-2019 09:16 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Any power-saving modes turned on? Or is Smart Stay on?
    04-02-2019 09:24 PM
  3. mustang7757's Avatar
    I just got my phone today and was setting it up. I tried to extend the screen timeout by setting>display>screen timeout and set to 5 minutes, but the phone will dim and turn to always on screen or lock screen in a few seconds. I tried a few more times and restart the phone, but the phone would still black out in a few seconds. What else can I try to extend the screen timeout duration?
    I would put it in safe mode see if it still happens.
    04-02-2019 09:25 PM
  4. Daniel Yip's Avatar
    B.DIddy> It is not in power saving mode. I tried to turn on Smart Stay, but the it still timeout in a like 5 seconds.
    mustang7757> How do you put it in safe mode?
    04-02-2019 09:39 PM
  5. mustang7757's Avatar
    B.DIddy> It is not in power saving mode. I tried to turn on Smart Stay, but the it still timeout in a like 5 seconds.
    mustang7757> How do you put it in safe mode?
    Here the stepsHow do I extend the screen timeout on my Galaxy Note 9?-screenshot_20190402-231218_chrome.jpeg
    04-02-2019 10:12 PM
  6. B. Diddy's Avatar
    I tried to turn on Smart Stay, but the it still timeout in a like 5 seconds.
    Sorry about the misunderstanding -- I asked about Smart Stay because if it was on, that might cause the screen to turn off before the timeout is up (if it detects that you're not looking at the screen). If Smart Stay was off to begin with, then it's not the problem.
    04-03-2019 01:26 AM

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