1. marker227's Avatar
    I have a Samsung S9 with the latest OS and security updates on it. It's a G960F. I live in the USA, on the east coast.

    I am having an issue mainly with Spotify and my aftermarket Bluetooth radio in my car. For whatever reason, I'll press the NEXT button on either the radio's screen or on the steering wheel and Spotify will refuse to change songs. This applies to the GO BACK button as well. However, it I try to use the volume buttons on the steering wheel control, they function. This also applies to the volume UP and DOWN button on the radio. This is all happening all while I don't have Spotify in the foreground on my S9 (IE: minimized). The music is still playing, but I can't control anything except the volume controls. I can fix this issue by immediately tapping on the Spotify icon and bringing it up to the foreground. After that, the steering wheel controls, etc. will start functioning again. If I leave the app again, my controllability goes away within a few minutes.

    I'm completely stumped on why this is happening. This is very frustrating. I literally can't use Spotify unless it's running in the foreground.

    Here's what I've done to try and resolve the issue:

    1. Clear my phones cache.

    2. Reinstall Spotify

    3. I did a factory reset on my phone, but maybe I did something to "break" the background nature of the app.

    Spotify is set to be able to run in the background.

    What do you all think?

    Thanks in advance!
    04-03-2019 06:45 PM

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