Why does my phone instantly die, the moment I plug it in??

[Android Central Question]

Idk what is happening. I got the phone when school started in September, fresh from the box. It is a Verizon Moto E4. It has been 7 months and it suddenly acts up. I have no idea what to do. Buy a new battery? Buy a new phone? All might be lost.. What is happening is; when I plug it in, the battery drops to zero, But when I try again a bit later it actually charges?! Why???

 

[B. Diddy]

Welcome to Android Central! Have you tried other charging cables/plugs? If it still happens, then the battery might be faulty. If the phone is still under warranty, contact Lenovo/Moto.

 

[mustang7757]

Sounds like a battery problem.