1. Nanda047's Avatar
    I have bought samsung level u on 8th month of 2018 and now my headphone is not working sometimes. So, i reached the samsung service center. They told, we can replace it but should not have any damage. But, i have damaged it near the rubber like the plastic have came out near rubber and fixed it with superglue. They saw that and said cant replace it...what shall i do now ? Please someone help me friends
    Attached Thumbnails Used glue to fix damage in Samsung level u and service center is not getting my prod for replace-img_20190404_153241602.jpg  
    04-04-2019 05:05 AM
  2. chanchan05's Avatar
    Buy a new one.
    04-04-2019 05:32 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Sorry, but that's pretty standard industry practice. If there's any sign of damage, the warranty typically won't be honored, because how can the company be sure that whatever caused the damage didn't also contribute to the problem you're facing? Warranty covers manufacturing defects, not damage.
    Laura Knotek likes this.
    04-04-2019 10:37 AM
  4. Mike Dee's Avatar
    Unfortunately your warranty is void
    04-04-2019 10:56 AM

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