[Android Central Question]

Whenever I take pictures with my Samsung A5, they turn grey. I haven't had this problem ever. I've tried to find answers but after long searches, I couldn't find anything! Pictures taken with my phone are grey with a strip of colour on the side. Videos are fine though.

Also, it's not my external SD card. I've tried saving to 3 different SD cards, and the internal storage. Resetting solves the problem for a bit, but then it comes back. Tried clearing cache and davlik cache, but no luck.

Any help is appreciated

[SmatMan]

(Sorry, this is a repost)

Whenever I take pictures with my Samsung A5, they turn grey. I haven't had this problem ever. I've tried to find answers but after long searches, I couldn't find anything! Pictures taken with my phone are grey with a strip of colour on the side. Videos are fine though.

Also, it's not my external SD card. I've tried saving to 3 different SD cards, and the internal storage. Resetting solves the problem for a bit, but then it comes back. Tried clearing cache and davlik cache, but no luck.

Any help is appreciated

[belodion]

Hmmmmm. It could be a hardware or software problem. Could you post a sample?
https://forums.androidcentral.com/sh...d.php?t=409154

[SmatMan]

Hey! I forgot to make an account. I reposted my question here: https://forums.androidcentral.com/as...t.html?mn_qa=1

I'll post a sample there
Also thanks for replying so fast! That's the fastest reply I've gotten on a forum 😁

[SmatMan]

Oh yeah, here's a picture of what it looks like.

[SmatMan]

Hmmmmm. It could be a hardware or software problem. Could you post a sample?
https://forums.androidcentral.com/sh...d.php?t=409154

Hey there! I forgot to make an account, so i reposted my question.

[ManiacJoe]

Try copying a file or two to your computer and see if any of the image viewer programs give you a helpful error message.

The screen shot suggests that the image file is getting corrupted.
Does the same problem happen when you use a different camera app, say Instagram or Snapchat or other third-party camera app?

[belodion]

Threads merged.

[SmatMan]

Try copying a file or two to your computer and see if any of the image viewer programs give you a helpful error message.

The screen shot suggests that the image file is getting corrupted.
Does the same problem happen when you use a different camera app, say Instagram or Snapchat or other third-party camera app?

I did, but no errors popped up. It just showed the corrupted (I think) picture.

I also tried taking a picture with another camera app (Open Camera), changing the resolution, save location, save format, but no luck.

[SmatMan]

Also taking a picture with Twitter shows the picture for a second, then it gets corrupted.

[Supermansteve32]

I have the same issue. I looked at the "details" of the photos and they're being saved on my SD card now for some reason. Not sure how to change that either

I fixed the issue. I changed where my photos are saved and the issue it's resolved.

[SmatMan]

Thanks for the idea! Let me try and see if that solves the problem.

I have the same issue. I looked at the "details" of the photos and they're being saved on my SD card now for some reason. Not sure how to change that either

I fixed the issue. I changed where my photos are saved and the issue it's resolved.

[SmatMan]

Thanks for the idea, but it isn't getting saved on the SD card. It's getting saved to the DCIM folder on my internal SD card. Thanks though!

I have the same issue. I looked at the "details" of the photos and they're being saved on my SD card now for some reason. Not sure how to change that either

I fixed the issue. I changed where my photos are saved and the issue it's resolved.

[B. Diddy]

Does this also happen in Safe Mode? https://forums.androidcentral.com/e?...token=86R-Sn3T

[SmatMan]

Does this also happen in Safe Mode? https://forums.androidcentral.com/e?...token=k2uopi1b

Yeah, the same thing happens in safe mode.

[SmatMan]

Also, even if I save to a USB, the image still gets corrupted.

[B. Diddy]

At this point, you may want to try reinstalling the firmware, in case the current firmware has become corrupt in some way. You can try using Smart Switch (https://www.sammobile.com/forum/thre...place-firmware) or Odin (https://forums.androidcentral.com/am...interface.html).

[SmatMan]

Okay, thanks! I will try that!

At this point, you may want to try reinstalling the firmware, in case the current firmware has become corrupt in some way. You can try using Smart Switch (https://www.sammobile.com/forum/thre...place-firmware) or Odin (https://forums.androidcentral.com/am...interface.html).

Sent from my SM-A520W using AC Forums mobile app

[SmatMan]

Hey! So I flashed a new ROM, (Pixel Experience which I love btw), and I used Migrate to get my apps and data to my new ROM, and the problem is gone! I hope it doesn't come back, but anyways thanks everyone for your help!