1. Android Central Question's Avatar
    Whenever I take pictures with my Samsung A5, they turn grey. I haven't had this problem ever. I've tried to find answers but after long searches, I couldn't find anything! Pictures taken with my phone are grey with a strip of colour on the side. Videos are fine though.

    Also, it's not my external SD card. I've tried saving to 3 different SD cards, and the internal storage. Resetting solves the problem for a bit, but then it comes back. Tried clearing cache and davlik cache, but no luck.

    Any help is appreciated
    04-09-2019 07:24 PM
  2. SmatMan's Avatar
    (Sorry, this is a repost)

    Whenever I take pictures with my Samsung A5, they turn grey. I haven't had this problem ever. I've tried to find answers but after long searches, I couldn't find anything! Pictures taken with my phone are grey with a strip of colour on the side. Videos are fine though.

    Also, it's not my external SD card. I've tried saving to 3 different SD cards, and the internal storage. Resetting solves the problem for a bit, but then it comes back. Tried clearing cache and davlik cache, but no luck.

    Any help is appreciated
    04-09-2019 07:27 PM
  3. belodion's Avatar
    Hmmmmm. It could be a hardware or software problem. Could you post a sample?
    https://forums.androidcentral.com/sh...d.php?t=409154
    04-09-2019 07:28 PM
  4. SmatMan's Avatar
    Hey! I forgot to make an account. I reposted my question here: https://forums.androidcentral.com/as...t.html?mn_qa=1

    I'll post a sample there
    Also thanks for replying so fast! That's the fastest reply I've gotten on a forum 😁
    belodion likes this.
    04-09-2019 08:07 PM
  5. SmatMan's Avatar
    Oh yeah, here's a picture of what it looks like.
    Attached Thumbnails Why are my pictures grey? (Repost)-img_20190408_201857.png  
    04-09-2019 08:15 PM
  6. SmatMan's Avatar
    Hmmmmm. It could be a hardware or software problem. Could you post a sample?
    https://forums.androidcentral.com/sh...d.php?t=409154
    Hey there! I forgot to make an account, so i reposted my question.
    04-09-2019 08:26 PM
  7. ManiacJoe's Avatar
    Try copying a file or two to your computer and see if any of the image viewer programs give you a helpful error message.

    The screen shot suggests that the image file is getting corrupted.
    Does the same problem happen when you use a different camera app, say Instagram or Snapchat or other third-party camera app?
    04-09-2019 10:16 PM
  8. belodion's Avatar
    Threads merged.
    04-10-2019 06:12 AM
  9. SmatMan's Avatar
    Try copying a file or two to your computer and see if any of the image viewer programs give you a helpful error message.

    The screen shot suggests that the image file is getting corrupted.
    Does the same problem happen when you use a different camera app, say Instagram or Snapchat or other third-party camera app?
    I did, but no errors popped up. It just showed the corrupted (I think) picture.

    I also tried taking a picture with another camera app (Open Camera), changing the resolution, save location, save format, but no luck.
    04-10-2019 07:07 AM
  10. SmatMan's Avatar
    Also taking a picture with Twitter shows the picture for a second, then it gets corrupted.
    04-10-2019 07:11 AM
  11. Supermansteve32's Avatar
    I have the same issue. I looked at the "details" of the photos and they're being saved on my SD card now for some reason. Not sure how to change that either

    I fixed the issue. I changed where my photos are saved and the issue it's resolved.
    04-10-2019 11:42 AM
  12. SmatMan's Avatar
    Thanks for the idea! Let me try and see if that solves the problem.
    I have the same issue. I looked at the "details" of the photos and they're being saved on my SD card now for some reason. Not sure how to change that either

    I fixed the issue. I changed where my photos are saved and the issue it's resolved.
    04-10-2019 03:53 PM
  13. SmatMan's Avatar
    Thanks for the idea, but it isn't getting saved on the SD card. It's getting saved to the DCIM folder on my internal SD card. Thanks though!
    I have the same issue. I looked at the "details" of the photos and they're being saved on my SD card now for some reason. Not sure how to change that either

    I fixed the issue. I changed where my photos are saved and the issue it's resolved.
    04-10-2019 03:59 PM
  14. B. Diddy's Avatar
    Does this also happen in Safe Mode? https://forums.androidcentral.com/e?...token=86R-Sn3T
    04-10-2019 10:17 PM
  15. SmatMan's Avatar
    Does this also happen in Safe Mode? https://forums.androidcentral.com/e?...token=k2uopi1b
    Yeah, the same thing happens in safe mode.
    04-11-2019 07:16 AM
  16. SmatMan's Avatar
    Also, even if I save to a USB, the image still gets corrupted.
    04-11-2019 07:58 PM
  17. B. Diddy's Avatar
    At this point, you may want to try reinstalling the firmware, in case the current firmware has become corrupt in some way. You can try using Smart Switch (https://www.sammobile.com/forum/thre...place-firmware) or Odin (https://forums.androidcentral.com/am...interface.html).
    04-12-2019 09:25 PM
  18. SmatMan's Avatar
    Okay, thanks! I will try that!
    At this point, you may want to try reinstalling the firmware, in case the current firmware has become corrupt in some way. You can try using Smart Switch (https://www.sammobile.com/forum/thre...place-firmware) or Odin (https://forums.androidcentral.com/am...interface.html).
    Sent from my SM-A520W using AC Forums mobile app
    04-12-2019 10:05 PM
  19. SmatMan's Avatar
    Hey! So I flashed a new ROM, (Pixel Experience which I love btw), and I used Migrate to get my apps and data to my new ROM, and the problem is gone! I hope it doesn't come back, but anyways thanks everyone for your help!
    belodion and B. Diddy like this.
    04-20-2019 05:25 PM

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