[Android Central Question]

When i us the flash to take photos, the result is rubbish, foggie and blue tint, doesn' t matter the environment

[belodion]

What phone? Using a case?

[Mike Dee]

Is this a new phone?

[Stochimoflaus]

Hi,
Sorry, it's a Samsung Galaxy S10+, i don' t use a case.

[Stochimoflaus]

Attached are two pictures taken in the same room with S10+ and my wife's S8, both with flash, no light in the room.
The one taken with S10+ id awful

[belodion]

Welcome as a new member.

There's something similar here, discussed recently: https://forums.androidcentral.com/sa...ution-pls.html

Is your phone blue?

[Stochimoflaus]

Thank you,
Its Prism Black

[Stochimoflaus]

Looks like the same problem in the link you provided.
I will contact Samsung.

[Stochimoflaus]

Hi,

Looks like i' m a little stupid or blind, called Samsung today regarding my issue wich got very easily fixed...
They told me to check if there is any foil covering the cameras and the flash...i did and indeed there was a protection foil wich supposed to be removed from the begining but i didn' t saw it.
Foil removed and problem solved.

Thank you for receiving me in your comunity and for the support.

[Stochimoflaus]

The difference is visible

[Mike Dee]

Hi,

Looks like i' m a little stupid or blind, called Samsung today regarding my issue wich got very easily fixed...
They told me to check if there is any foil covering the cameras and the flash...i did and indeed there was a protection foil wich supposed to be removed from the begining but i didn' t saw it.
Foil removed and problem solved.

Thank you for receiving me in your comunity and for the support.

That's why I asked if it was a new phone. I was going to respond that you might have protective film covering the lens. I should have just mentioned it in my initial response.