cannot assign custom ringtone to contacts in Android version 9

[Android Central Question]

I've been trying to assign custom ringtones for incoming calls from specific contacts. No ringtones option is available, even when 'more' is selected. Has this feature been removed? Phone is a Pixel 2, and also won't recognize custom ringtones set in 3rd party app.

 

[B. Diddy]

Welcome to Android Central! I still see a Set Ringtone option in the menu for a contact (Pixel 3 XL). If you open the Contacts app, select a contact, and then tap Menu, you don't see it there? (Remember, it's not in the Edit screen.)

Are these contacts saved to your Google Contacts account, or are they from another account?