Since my phone last updated all of my photos have the top cropped out. Example: I take a selfie and the top of my head is cropped out. Any ideas on how to fix it. Also, does anyone have spots on their phone that doesn't work like a certain place on the screen that when you tap it it does nothing I am really tired of having to turn my phone or hoping it will auto correct to what I am trying to type. It has been like that since I got it a year ago. Please help!