1. Android Central Question's Avatar
    Google play store will not open correctly. Message "Server error" keeps appearing every time I try and it suggests I retry. It's a Samsung galaxy j3 2016 phone. Not my phone. I know there's little memory left with lots pics on it. But I dont think memory issue is related to this issue? Please help.
    04-15-2019 05:18 PM
  2. mustang7757's Avatar
    Google play store will not open correctly. Message "Server error" keeps appearing every time I try and it suggests I retry. It's a Samsung galaxy j3 2016 phone. Not my phone. I know there's little memory left with lots pics on it. But I dont think memory issue is related to this issue? Please help.
    Its possible memory can play Into this
    But try long pressing Google play store >App info> clear cache and force stop it see if that helps
    04-15-2019 05:20 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Does this happen on both wi-fi and mobile data?
    04-16-2019 12:47 AM
  4. Android Central Question's Avatar
    Brand new Galaxy S10 (1 day old) getting the server error for Google play. I've tried all the suggested methods, clearing the cache and data, uninstalling updates, force stopping, deleting my account and re adding it. Nothing is working. Can someone help?
    06-01-2019 07:41 AM
  5. hallux's Avatar
    There were some reports 20 minutes ago that it was down. It works for me, is it working now?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    06-01-2019 07:52 AM
  6. Android Central Question's Avatar
    I have the s10 + plus and for some reason I cant download any app and it keeps giving me a server error and I have tried 4g and wifi restarting the device and clearing the cache and this is happening on 6/1 5:00 am PST
    06-01-2019 07:57 AM
  7. Sofie Als's Avatar
    I have the same problem in both devices, galaxy and Huawei
    06-01-2019 08:02 AM
  8. Just GamiFy's Avatar
    I have the s10 + plus and for some reason I cant dowload any app and it keeps giving me a server error and I have try 4g and wifi restarting the device and clearing the cache and this is happening on 6/1 5:00 am pst
    I have the same problem on my s10 plus I have contacted Google play store support through Facebook messenger. Hoping for a positive result.
    06-01-2019 08:20 AM
  9. milleniumdroid's Avatar
    I have this stupidity with server error going on right now on my CAT S41. There are reports on Reddit of it being down. I tried the local fixes and after re-entering my Google Accounts I get the completing setup notification that is doing nothing. I gave it permission to use my LTE (I have a big data plan LOL) and still no dice. VPN doesn't help, so not a regional issue.
    06-01-2019 08:26 AM
  10. mystarrocks's Avatar
    I have the same problem on my brand new unlocked Samsung Galaxy S10. I have tried basically everything there is to try: clear cache, clear data, force stop play store, restart phone, remove Google account, and yes, finally the factory reset. None of that helped.
    06-01-2019 08:41 AM
  11. hallux's Avatar
    I wonder if the particular data center people are connecting to is impacting this? There should be balancing in place, or fail-overs in case of route failures though. My Pixel 2 XL just completed an app update in he Play Store, no problems.
    06-01-2019 08:42 AM
  12. mystarrocks's Avatar
    I wonder if the particular data center people are connecting to is impacting this? There should be balancing in place, or fail-overs in case of route failures though. My Pixel 2 XL just completed an app update in he Play Store, no problems.
    Yeah, my other phone updates just fine, so I wonder if it's limited to a data center in a region or something of that sort.
    06-01-2019 08:52 AM
  13. Nicole hales's Avatar
    I've tried everything and its not working for me either. I even tried a factory reset. Now nothing will update
    06-01-2019 08:56 AM
  14. hallux's Avatar
    Wow, some folks taking a VERY extreme approach to this in doing factory resets!
    06-01-2019 09:11 AM
  15. Alex Goldberg's Avatar
    Same issue - Samsung S10 (T-mobile Edition) - tried clearing data and cache from Play Store and Google Services, phone restart, clearing chrome browser data, etc. Still getting server error message. It has to be something on Google's end. But, on a new device and during a weekend? Google is messing up - big time
    06-01-2019 09:12 AM
  16. joshua harvey2's Avatar
    I have a brand new cubot phone today and am getting this 'server error' also, had before the same phone with problems at all. Tried all suggested fixes, including factory resets and nothing.....wtf?
    06-01-2019 09:24 AM
  17. milleniumdroid's Avatar
    Seems to work on my home internet, but not on LTE and public WiFi. Not sure WTH is going on here
    06-01-2019 09:48 AM
  18. Alex Goldberg's Avatar
    It's back up and running on my end - time was the solution, aside from the multiple attempts listed above
    06-01-2019 09:52 AM
  19. Rukbat's Avatar
    For future information - "server error" means it's at the other end. Someone "fixed" something on the server, but messed something up. (The most common server error - error 500 - is a syntax error on the server, but in order to see what it is, someone has to look at the server error log ... and users, for obvious reasons, can't get that deeply into the server.)

    So the definitive answer to a server error is to wait. (Sending an email to the server owner isn't a bad idea either - some administrators may not look at the server for hours on end. If you have a Google phone, use feedback [in Settings] to let Google know. That goes to software, but they'll get it to the server people pretty quickly.)
    milleniumdroid likes this.
    06-01-2019 03:09 PM

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