Incoming Pictures not downloading

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Android Central Question

Google messenger for Android, on Pixel 2, all of a sudden incoming pictures will not open. How do I correct this?
Yesterday there was a message on messenger that Google had done an update. Since then, I cannot see incoming pictures. They try to download, but never complete.
 
Welcome to Android Central! Is your mobile data turned on, and if so, how's the reception? MMS messages require mobile data, not voice signal or wi-fi.
 
Make sure that WiFi is off when trying to retrieve MMS. Some Samsungs have had a problem with that - I don't see a P2 having a problem with it, but try it.
 
Hmm, strange issue, but glad that they're giving you a replacement!:D Did you happen to see if the problem occurred in Safe Mode as well?
 

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