A
Android Central Question
Samsung - Model # SM-J337A . Carrier - AT&T
Two related problems.
1) . When I make a call, I can see the names in my contact list. As soon as I dial the call, the name disappears and only shows the outbound number.
2). Inbound calls from people who are in my contacts, don't show up with a name - just the phone number (which I don't answer because I am not sure who it is).
I have tried these things:
Hard restart
Unplugged battery and restarted.
Cleared the Cache in the phone.
Reset to Factory Settings.
Checked the Apps permissions for Contacts, Messaging and phone.
What else should I do?
Two related problems.
1) . When I make a call, I can see the names in my contact list. As soon as I dial the call, the name disappears and only shows the outbound number.
2). Inbound calls from people who are in my contacts, don't show up with a name - just the phone number (which I don't answer because I am not sure who it is).
I have tried these things:
Hard restart
Unplugged battery and restarted.
Cleared the Cache in the phone.
Reset to Factory Settings.
Checked the Apps permissions for Contacts, Messaging and phone.
What else should I do?