Gallery says need to sign in to google+ fix?

[Android Central Question]

when my friend tries to open his gallery it says sign in to google+, and when he tries to update google+ it says its "not compatible for phone" any ideas?

 

[B. Diddy]

Welcome to Android Central! I've seen this issue come up with very old phones, which means it could be due to an outdated and incompatible API. Which phone does your friend have? Is the gallery app he's trying to use the stock Gallery app on the phone, or is it the Google Photos app?