Galaxy Note 3 (Lollipop) getting frequent pop-up error messages.

[Fulani Filot]

Hello guys, lately my Samsung Galaxy Note 3 (SM-N900) running Android 5.0 has been getting too many of the following errors:
"Unfortunately the process 'android.process.media' has stopped"
I also get similar popups from other processes and would like to know if any of you can help me interpret/diagnose the issue. Thanks.

 

[B. Diddy]

Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-27708

 

[Rukbat]

And if hat doesn't work, the only way I've ever found to fix that on my Note 3 is to reflash the ROM. (If you remove the CSC file it won't wipe your stuff.)

 

[Fulani Filot]

Interesting, any chance you could tell me what a "CSC file" is; is function and location? Thanks.

 

[Fulani Filot]

Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-27708

I tried wiping out the cache as described in the link you posted. Unfortunately the problem persists, albeit at a reduced frequency. Thanks for the tip though. I didn't mention before that this problem started after connecting my phone to my office PC which I restricted access to significantly (the admin user account is inaccessible to others, while my user account and the guest user accounts have non-admin privileges).

I'm sure the PC (as new as it is) somehow messed up my phone during file-sharing via Bluetooth and USB cable connections.

 

[B. Diddy]

See what happens if you go to Settings>Security>Clear Credentials.

 

[mustang7757]

Interesting, any chance you could tell me what a "CSC file" is; is function and location? Thanks.

CSC is specific to your region and carrier

 

[Fulani Filot]

See what happens if you go to Settings>Security>Clear Credentials.

What can I expect from Clearing Credentials apart from fixing this glitch (if it works)? Thanks for you tips, will try it.

 

[B. Diddy]

If any 3rd party security credentials are causing problems, then that may clear it up. I believe those credentials can always be reinstalled if necessary. https://tamingthedroid.com/clear-credentials