1. Android Central Question's Avatar
    Do I have to reset to factory settings or is there an alternative
    05-17-2019 03:06 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is it frozen on a screen? You can force a shutdown by pressing and holding Power and Vol Down for about 20 seconds. Then try powering on normally again.
    05-17-2019 06:16 PM

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