1. Android Central Question's Avatar
    I've done the factory reset but it still remains in that mode
    06-02-2019 08:24 AM
  2. belodion's Avatar
    Tell us what have you tried so that we don't make redundant suggestions.
    06-02-2019 09:23 AM
  3. Rukbat's Avatar
    It sounds as if you have to reflash the ROM. The boot order is Android, recovery, bootloader (fastboot is the program you use to talk to the phone when it's running the bootloader). If there's no Android, and no recovery, the phone will keep booting into the bootloader.

    You can try

    fastboot boot boot.img

    (Get the file from a ROM file for that particular phone, region, country, carrier.)

    If that works, try

    fastboot flash boot boot.img

    And the phone should boot normally (or "Start" from the bootloader, or fastboot boot from the PC).

    If it doesn't work, you have to reflash the whole thing. I'm not familiar with Itel, but if they use a script (or batch) file to flash, and it runs fastboot, look for a line that says "fastboot -w ..." and delete the -w part, so it doesn't wipe your stuff.
    06-02-2019 04:45 PM

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