06-06-2019 12:02 AM
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  1. Android Central Question's Avatar
    Android Central Question
    Since it could not finish updating, my phone could not reboot, it just keeps going through a loop trying to boot up or alternatively it will go into recovery mode. I haven't been able to get it to turn on in Safe mode either. That is why I am thinking it would be great if there is a way to finish the update some other way, like by a fix available by sd card or external comuter. Are there any solutions you would recommend besides doing a factory reset? I would like to back up my phone before doing a reset.
    06-05-2019 03:00 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Which phone?
    06-05-2019 11:15 PM
  3. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Originally Posted by Android Central Question
    Since it could not finish updating, my phone could not reboot, it just keeps going through a loop trying to boot up or alternatively it will go into recovery mode. I haven't been able to get it to turn on in Safe mode either. That is why I am thinking it would be great if there is a way to finish the update some other way, like by a fix available by sd card or external comuter. Are there any solutions you would recommend besides doing a factory reset? I would like to back up my phone before doing a reset.
    2 things before taking any update and make sure it can go smoothly , 1. Battery needs to 50 percent I recommend
    2. Always make sure you enough space for update . That way you dont run into these issues.

    Which phone you have see if we can get you back up without factory reset.
    06-06-2019 12:02 AM
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