Welcome to Android Central! Do you have a screen protector on? Funny story: my wife recently showed me a problem with her Pixel 2 XL (which used to be mine), where the front-facing camera seemed to be dead -- it was just showing black. I tried rebooting, and then Safe Mode, with no luck. No recent drops. Then I noticed something a little odd about the screen protector -- it was UPSIDE DOWN. She had removed it to clean it, and then put it back on upside down.