1. Android Central Question's Avatar
    I hear a bit of the phone call, enough to determine who it is, but nothing more, and the call is ended automatically by the phone. Makes me seem like a terribly rude person. How do I stop my phone from doing this?
    06-11-2019 01:36 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone, and which carrier? Is your cell signal strong or weak when this happens?
    Laura Knotek likes this.
    06-11-2019 08:20 PM
  3. triplettmelissa's Avatar
    It's a Samsung S6. Carrier is Sprint.
    06-13-2019 04:50 PM
  4. B. Diddy's Avatar
    And how's the cell signal when this happens? Does it also happen if you make the call, or only when someone calls you?
    06-13-2019 07:40 PM
  5. triplettmelissa's Avatar
    The cell signal is fine. It only happens with calls I answer. I can make an outgoing call with no difficulty.
    When there's no internet/cell signal it won't even ring and goes immediately to voicemail.
    06-14-2019 05:29 PM
  6. B. Diddy's Avatar
    Is the screen staying on when you answer the phone and put it against your ear?
    06-14-2019 10:28 PM
  7. triplettmelissa's Avatar
    I don't put it to my ear. I answer then put on speaker phone to hear because I have a hearing problem. The screen stays active, but switches to a call ended report screen before I have a chance to do anything.
    06-14-2019 11:19 PM
  8. Laura Knotek's Avatar
    What phone do you have? Are you using a screen protector? Is it possible that the screen protector is blocking the proximity sensor?
    06-15-2019 12:53 AM
  9. B. Diddy's Avatar
    What phone do you have? Are you using a screen protector? Is it possible that the screen protector is blocking the proximity sensor?
    The OP mentioned having a Galaxy S6 on Sprint. A screen protector blocking the proximity sensor could explain the screen going black as soon as a call is made, but it shouldn't cause the call to be disconnected.
    Laura Knotek likes this.
    06-15-2019 02:44 AM
  10. triplettmelissa's Avatar
    Any possible reason or setting for the disconnect we haven't yet ruled out?? However absurd...
    06-15-2019 07:54 PM

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