1. Android Central Question's Avatar
    I was using my phone and then the next minute when I try to unlock, it says incorrect. It's a simple pattern so I'm 100% sure I didn't put a incorrect pattern.
    I even restarted the phone and tried it. It still didn't work. One told me it's a software issue because it didn't locked out even after I put my pattern. And I should reset my phone. But I have some important files I can't lose them. Please help me to sort out this issue.
    06-12-2019 02:53 AM
  2. samandy97's Avatar
    I forgot put to put my phone model. It's a samsung J4
    06-12-2019 03:00 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Try using Samsung's Find My Mobile to remotely unlock the phone: https://findmymobile.samsung.com/
    06-12-2019 03:29 AM

Similar Threads

  1. How do i save apace on my android phone?
    By His_Queen in forum Ask a Question
    Replies: 3
    Last Post: 06-14-2019, 05:17 PM
  2. I can't save anything to Google Photos.
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 06-12-2019, 03:40 AM
  3. notifications stopped for missed phone
    By marc gimbel in forum Ask a Question
    Replies: 1
    Last Post: 06-12-2019, 03:25 AM
  4. Replies: 1
    Last Post: 06-12-2019, 03:19 AM
  5. Is my phone capabilities with straight talk
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 06-12-2019, 02:07 AM
LINK TO POST COPIED TO CLIPBOARD