1. Android Central Question's Avatar
    I get this error when I try to make an in-app purchase on my main account, but when I go on an alt account that has no money on it, it works.

    I've tried to delete my account and clear cache and data, and restarting my phone, relogging onto my account but it still fails.

    What can I do to fix this?
    06-13-2019 01:34 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Open the Play Store app, tap Menu>Payment Methods, and make sure a valid form of payment has been selected.
    06-13-2019 04:26 AM
  3. PartyVolt's Avatar
    I want to pay using Google play money, and I have no credit card that I can use, so how would I select to pay with Google play cash?
    06-13-2019 02:24 PM
  4. B. Diddy's Avatar
    Have you already redeemed your Google Play gift card, so that the balance is in your Google Play account? https://support.google.com/googlepla.../3422659?hl=en
    06-13-2019 08:34 PM
  5. PartyVolt's Avatar
    Yes, I already have money on the account. It has worked forever but hasn't worked for about 3 weeks.
    06-13-2019 11:05 PM
  6. B. Diddy's Avatar
    In the link I shared above, click the Get Help option at the upper right, then select the Google Play gift card option, then request a chat or call to see if someone from Google can help resolve the issue.
    06-14-2019 04:04 AM
  7. Android Central Question's Avatar
    I get this error when I try to make an in-app purchase on my main account, but when I go on an alt account that has no money on it, it works.

    I want to pay using google play credits and I have no credit card.

    I have tried to talk this problem through with the assistants at google play support but none of them have seemed to resolve the error.

    I want to pay using Google play money, and I have no credit card that I can use, so how would I select to pay with Google play cash?

    Yes, I already have money on the account. It has worked forever but hasn't worked for about 3 weeks.

    I hope someone can help me, because I'm getting really tired of not being able to pay for things in an app with an account that has plenty of money.

    Ask me any questions, ill try to have an answer for you as soon as possible.

    Thanks!

    I've tried to delete my account and clear cache and data, and restarting my phone, relogging onto my account but it still fails.

    What can I do to fix this?
    12-22-2019 11:13 PM
  8. mustang7757's Avatar
    When you go to play store under payment do you see you balance ? Also gave you tried clearing data, cache and force stop Google pay ?I'll leave a link to register so you can communicate here , as a guest account you can't.https://forums.androidcentral.com/sh...d.php?t=409154
    12-22-2019 11:31 PM
  9. belodion's Avatar
    We can't give you the help for which you asked us if you don't respond.
    12-23-2019 07:43 PM
  10. B. Diddy's Avatar
    Duplicate threads merged.
    12-23-2019 08:28 PM

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