Welcome to the site and thanks for responding. Do you have any idea what that says? I tried running it through a translator, but nothing sensible came up. Once we figure out what it is saying, that may be a clue on where it came from and how to remove it.
Also, did you buy this from an authorized retailer, second hand, or some other way? Did you have to set up the phone from scratch?
In the mean time, I'll check with some other long term members here to see if they have any other ideas.
06-16-2019 01:22 PM