06-17-2019 03:10 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I would like to change my fingerprint but I have forgotten the password and the fingerprint isn't working
    06-17-2019 01:43 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Try using Find My Mobile to remotely change the password: https://findmymobile.samsung.com/

    In the future, figure out some way to remember your passwords. Using fingerprint unlock on Android devices typically still requires you to enter your backup PIN/password from time to time (e.g., upon a cold boot). If you're prone to forgetting your passwords, write them down on a piece of paper and keep it somewhere safe at home.
    06-17-2019 03:10 PM
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