1. Android Central Question's Avatar
    I plugged my phone in to charge...but I got a screen that says firmware update and waiting for a connection. I need to use my phone but this won't allow me to use it...help! How can I undo this or do whatever to be able to use my phone.
    06-24-2019 10:40 AM
  2. belodion's Avatar
    Try holding Power until the phone shuts down, then power on again. Tell us if no go.
    06-24-2019 11:27 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! I think that screen might be the phone's Download Mode (which allows you to manually download a system update file via USB connection to a PC). Force a shutdown as belodion mentioned, but keep it off while the phone charges undisturbed for at least 6 hours. Then try powering on again normally. If it boots to the same screen, it's possible your Vol Up button is damaged (since the way to boot into Download Mode on LG phones is to press and hold Vol Up while connecting via USB).
    06-24-2019 02:08 PM

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