06-27-2019 10:31 PM
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  1. Android Central Question's Avatar
    Good evening (and I wish it was).

    Since this morning my phone's been on the fritz. I took it off the charger this morning at 100% battery, NO APPS RUNNING and it dropped to 72% by the time I arrived at work (about 30 minutes travel, give or take)

    I barely even touched my phone and had a 2 hour drive not long afterwards. My battery was at 3% at the end of the trip.

    I turned off the phone and charged it to 100% and turned it back on at a gas station and timed it. I lost 26% in about 44 minutes.

    No amount of restarting or charging changed this behavior. I even took it to the AT&T store and they couldn't find anything out of sorts.

    I always remove running apps before putting my phone away. And I am not aware of any changes in behavior. I did remove a handful of apps the day before but I can't see how that would INCREASE battery usage.

    Any ideas??? Please help, this is driving me nuts.
    06-26-2019 08:58 PM
  2. mustang7757's Avatar
    Good evening (and I wish it was).

    Since this morning my phone's been on the fritz. I took it off the charger this morning at 100% battery, NO APPS RUNNING and it dropped to 72% by the time I arrived at work (about 30 minutes travel, give or take)

    I barely even touched my phone and had a 2 hour drive not long afterwards. My battery was at 3% at the end of the trip.

    I turned off the phone and charged it to 100% and turned it back on at a gas station and timed it. I lost 26% in about 44 minutes.

    No amount of restarting or charging changed this behavior. I even took it to the AT&T store and they couldn't find anything out of sorts.

    I always remove running apps before putting my phone away. And I am not aware of any changes in behavior. I did remove a handful of apps the day before but I can't see how that would INCREASE battery usage.

    Any ideas??? Please help, this is driving me nuts.
    Hi, if you can please make a account, we can go over your battery stat and other things .
    kct1975 likes this.
    06-26-2019 09:00 PM
  3. hg3300's Avatar
    Hi, if you can please make a account, we can go over your battery stat and other things .
    Alright, I'm ready to go over whatever needs to be done.
    mustang7757 likes this.
    06-26-2019 09:12 PM
  4. mustang7757's Avatar
    Alright, I'm ready to go over whatever needs to be done.
    Ok can you screenshot your battery stats
    But before that , can you tell me what phone you using and Android version?
    06-26-2019 09:16 PM
  5. hg3300's Avatar
    Ok can you screenshot your battery stats
    But before that , can you tell me what phone you using and Android version?
    LG M-150 also called the LG Phoenix 3, with Android 7.0
    06-26-2019 09:35 PM
  6. mustang7757's Avatar
    LG M-150 also called the LG Phoenix 3, with Android 7.0
    Ok perfect, I'm not familiar with lg phones but I can still help as I own multiple phones so can I get a screenshot of battery stats?
    06-26-2019 09:37 PM
  7. hg3300's Avatar
    Ok perfect, I'm not familiar with lg phones but I can still help as I own multiple phones so can I get a screenshot of battery stats?
    Is this what you need?
    Why is my battery draining so quickly?-screenshot_2019-06-26-22-39-36.png
    06-26-2019 09:48 PM
  8. mustang7757's Avatar
    Yes but should be more , and that pop up covered some stat
    Is this what you need?
    Click image for larger version. 

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    06-26-2019 09:51 PM
  9. hg3300's Avatar
    Yes but should be more , and that pop up covered some stat
    This should cover the rest.
    Why is my battery draining so quickly?-screenshot_2019-06-26-22-54-44.png
    Why is my battery draining so quickly?-screenshot_2019-06-26-22-55-08.png
    Why is my battery draining so quickly?-screenshot_2019-06-26-22-55-18.png
    06-26-2019 09:58 PM
  10. mustang7757's Avatar
    This should cover the rest.
    Click image for larger version. 

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    Click image for larger version. 

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    Click image for larger version. 

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    So far I don't see anything unusual play store is at 10 percent would force close that just to make sure.
    But I would concentrate on your phone reception, is strong ?
    06-26-2019 10:06 PM
  11. hg3300's Avatar
    So far I don't see anything unusual play store is at 10 percent would force close that just to make sure.
    But I would concentrate on your phone reception, is strong ?
    2-3 bars, I'd say it's reasonable, no change from the norm.
    06-26-2019 10:08 PM
  12. mustang7757's Avatar
    2-3 bars, I'd say it's reasonable, no change from the norm.
    Do you use maps on your long drives ?
    06-26-2019 10:10 PM
  13. hg3300's Avatar
    Do you use maps on your long drives ?
    I used to but I have a separate GPS unit for that. Waze/Maps used to drain my phone so I found better ways to go about it without using my phone.
    06-26-2019 10:12 PM
  14. mustang7757's Avatar
    I used to but I have a separate GPS unit for that. Waze/Maps used to drain my phone so I found better ways to go about it without using my phone.
    Have you had any recent updates that maybe made battery worse ?
    06-26-2019 10:14 PM
  15. hg3300's Avatar
    Have you had any recent updates that maybe made battery worse ?
    Nothing that I was aware of. I installed an authorization app last night but deleted it earlier today. I also did some cleaning last night and removed a bunch of unused apps.
    06-26-2019 10:16 PM
  16. mustang7757's Avatar
    Nothing that I was aware of. I installed an authorization app last night but deleted it earlier today. I also did some cleaning last night and removed a bunch of unused apps.
    Do you want to put in safe mode and monitor it for 30 minutes see if any drain like you had before ?
    06-26-2019 10:28 PM
  17. hg3300's Avatar
    Do you want to put in safe mode and monitor it for 30 minutes see if any drain like you had before ?
    I don't know how to use Safe Mode on Android
    06-26-2019 10:32 PM
  18. mustang7757's Avatar
    I don't know how to use Safe Mode on Android
    This how you do it and at the bottom it will say safe mode and just restart the device to exit out of it.Why is my battery draining so quickly?-20190626_233932.jpeg
    06-26-2019 10:40 PM
  19. hg3300's Avatar
    This how you do it and at the bottom it will say safe mode and just restart the device to exit out of it.Click image for larger version. 

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    Okay. Did that. Battery life is still decreasing on the charger with no apps open.
    06-26-2019 11:07 PM
  20. mustang7757's Avatar
    Okay. Did that. Battery life is still decreasing on the charger with no apps open.
    That's not a good sign, it sounds like a battery problem
    kct1975 likes this.
    06-26-2019 11:10 PM
  21. mustang7757's Avatar
    Download Gsam battery monitor see your battery health
    06-26-2019 11:19 PM
  22. methodman89's Avatar
    I believe that 1st, clear the cache partition and reboot.
    Your 1st screen shot shows abnormal Google play services usage.
    Your 2 bars is causing the cell radio to use excessive battery consumption.
    Combined with the updated os and general use, and having never cleared it, do it.
    06-26-2019 11:57 PM
  23. hg3300's Avatar
    I believe that 1st, clear the cache partition and reboot.
    Your 1st screen shot shows abnormal Google play services usage.
    Your 2 bars is causing the cell radio to use excessive battery consumption.
    Combined with the updated os and general use, and having never cleared it, do it.
    I'm going to have to argue against the Google play services thing (I had just uninstalled a bunch of apps) and the 2 bars (reception in my house is never perfect). It's never caused the battery to drain this bad. Will look into clearing the cache.
    06-27-2019 05:15 AM
  24. hg3300's Avatar
    Download Gsam battery monitor see your battery health
    Will do when I get the phone charged up enough.
    06-27-2019 05:16 AM
  25. methodman89's Avatar
    I'm going to have to argue against the Google play services thing (I had just uninstalled a bunch of apps) and the 2 bars (reception in my house is never perfect). It's never caused the battery to drain this bad. Will look into clearing the cache.
    Argue, but Google it and verify. You have a computer that makes phone calls. Make sure you are clearing the phones (computers) cache partition, not an individual app.
    This is routine maintenance, if you will, for a properly functioning device, as is a simple reboot at least once a week. Especially after os updates and or after lots of usage involving installing and deleting apps, especially if costored on an SD card.
    Good luck
    06-27-2019 05:55 AM
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