1. Android Central Question's Avatar
    i did all the things you could do to fix,i reset it both ways,factory reset,hard reset,cleared cache and i cant use the flashlight ,it says flashlight is unavailable while camera is using flash,the flash icon doesnt show along with camera flip icon...i googled and i youtubed for fix it options,i didnt call us cellular yet.im afraid the camera is damaged
    06-28-2019 07:27 AM
  2. belodion's Avatar
    It could be hardware damage, but it may be worth trying a reflash of the stock firmware.
    06-28-2019 07:49 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Does this also happen in Safe Mode? https://support.sprint.com/support/t...dvc10420033prd
    06-28-2019 12:43 PM
  4. Rukbat's Avatar
    If you can't switch from the selfie camera to the main camera, the usual cause is that the main camera failed (and has to be replaced). The camera isn't expensive, but the labor may cost a bit.
    06-28-2019 12:57 PM

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