1. Hiroshi Akaho's Avatar
    When I turn off my phone using power button and hold it it shut down but automatically open but it stuck in the logo screen and when I do it I again it goes over and over and I cannot remove the battery.
    07-10-2019 09:33 PM
  2. mustang7757's Avatar
    When I turn off my phone using power button and hold it it shut down but automatically open but it stuck in the logo screen and when I do it I again it goes over and over and I cannot remove the battery.
    Hi, what phone you using ?
    07-10-2019 09:34 PM
  3. Hiroshi Akaho's Avatar
    I'm using myphone brown
    07-10-2019 09:39 PM
  4. mustang7757's Avatar
    I'm using myphone brown
    Not familiar with it , but have you tried to root it or tried something?
    07-10-2019 09:41 PM
  5. Hiroshi Akaho's Avatar
    I tried rebooting it but nothing works
    07-10-2019 09:42 PM
  6. Hiroshi Akaho's Avatar
    What should I choose:
    Reboot system now
    Reboot to bootloader
    Apply update from ADB
    Apply update from SD card
    Wipe data /factory reset
    Wipe cache partition
    Backup user data
    Restore user data
    Root integrity check
    Mount/system
    View recovery logs
    Run graphic test
    Power off
    07-10-2019 09:46 PM
  7. mustang7757's Avatar
    What should I choose:
    Reboot system now
    Reboot to bootloader
    Apply update from ADB
    Apply update from SD card
    Wipe data /factory reset
    Wipe cache partition
    Backup user data
    Restore user data
    Root integrity check
    Mount/system
    View recovery logs
    Run graphic test
    Power off
    I had asked if you tried rooting your phone ?
    I want to figure out how did you get to a bootloop phone .
    07-10-2019 09:53 PM
  8. Hiroshi Akaho's Avatar
    well I don't know?When I woke up I open my phone to look the time but when I open,I wait for many minutes and then when I turn it off to restart,it just happen.
    07-10-2019 10:03 PM
  9. methodman89's Avatar
    Wipe the cache partition and reboot. Let us know what happened.
    07-10-2019 10:11 PM
  10. mustang7757's Avatar
    well I don't know?When I woke up I open my phone to look the time but when I open,I wait for many minutes and then when I turn it off to restart,it just happen.
    So when you hit reboot the phone what happens? Just keeps going to the logo?
    If so back up your device with the option you show me and factory reset .
    07-10-2019 10:13 PM
  11. Hiroshi Akaho's Avatar
    Everything is fine now.Thank you for the help and info.
    07-11-2019 07:00 AM

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