1. Android Central Question's Avatar
    Today I had to do a factory reset of my phone due to it not being able to make calls. I thought I backed everything up but apparently I did not back up my music. Is there any way I can restore my music?
    07-15-2019 07:12 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Was the music only saved locally on the phone's storage, or was it uploaded to your Google Play Music library in the cloud? If you go to the Google Play Music website on your computer browser, do you see any of your music there?

    If all of the music was only saved to the phone's internal storage and you factory reset the phone without backing it all up, then it's gone. Sorry!
    07-16-2019 02:28 AM

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