1. Android Central Question's Avatar
    I use a sprint gslaxy s9 for posting to facebook.

    Until a few days ago, on my business page I could tag other pages, using @name.

    Now I can't.

    Still can tag on my PC.

    I tried installing the pages app, but same issue.

    I tried tagging some of my others pages who have liked the page - no joy.

    I posted the problem with fb.
    And I searched fb community & googled - no hits.

    Anyone else having this problem?

    I fear it was a fb updste on phone.
    Wish I could disable these updates or roll back to an earlier version.
    sibber likes this.
    07-17-2019 09:28 AM
  2. mustang7757's Avatar
    Hi, if you can register a account here, me or other members be happy to assist you
    07-17-2019 09:58 AM
  3. sibber's Avatar
    Hi. Sorry, but I posted this from my phone - didn't have login with me. Shall I repost from my account? Thanks.
    07-17-2019 06:17 PM
  4. mustang7757's Avatar
    Hi. Sorry, but I posted this from my phone - didn't have login with me. Shall I repost from my account? Thanks.
    Your good now , thanks for registering
    07-17-2019 06:35 PM
  5. mustang7757's Avatar
    This might be a Facebook issue, have you tried Facebook lite?
    07-17-2019 06:39 PM
  6. sibber's Avatar
    @mustang7757

    Great question!

    On my galaxy s9, here's what I've tried on my business pages - tagging within the post

    Facebook app - can't @tag other pages or people

    Facebook mobile version - can @tag people, but not other businesses. This one is weird
    But doesn't help me with tagging businesses. Plus it's reallllly slooooow
    I used to be able to access a non mobile version of FB in my phone's internet app, but can't any longer

    Facebook lite app - can't @tag other pages or people

    Pages manager - can't @tag other pages or people

    And I can still @tag businesses only on my desktop facebook.

    One week ago, the facebook phone app was working, so that I could tag other biz pages within a post on my biz page.

    I'm running out of ideas!

    Thanks.
    07-18-2019 12:50 PM
  7. mustang7757's Avatar
    @mustang7757

    Great question!

    On my galaxy s9, here's what I've tried on my business pages - tagging within the post

    Facebook app - can't @tag other pages or people

    Facebook mobile version - can @tag people, but not other businesses. This one is weird
    But doesn't help me with tagging businesses. Plus it's reallllly slooooow
    I used to be able to access a non mobile version of FB in my phone's internet app, but can't any longer

    Facebook lite app - can't @tag other pages or people

    Pages manager - can't @tag other pages or people

    And I can still @tag businesses only on my desktop facebook.

    One week ago, the facebook phone app was working, so that I could tag other biz pages within a post on my biz page.

    I'm running out of ideas!

    Thanks.
    You can try in settings >apps>tap 3 Dots right corner >reset app preference , see if it helps.
    If that don't work probably have to wait until Facebook respond to your you .
    07-18-2019 01:38 PM
  8. sibber's Avatar
    Interesting idea.

    Question: isn't this a global app setting, that will wipe out the preferences for my other apps?
    I'd rather not do that.

    I was hoping to hear from other folks who have the same issue.

    Then we might be able to narrow down what is causing it.

    As for facebook - they don't respond on issues like this.
    And I can find nothing in community.

    o, dear.
    07-18-2019 01:54 PM
  9. mustang7757's Avatar
    Interesting idea.

    Question: isn't this a global app setting, that will wipe out the preferences for my other apps?
    I'd rather not do that.

    I was hoping to hear from other folks who have the same issue.

    Then we might be able to narrow down what is causing it.

    As for facebook - they don't respond on issues like this.
    And I can find nothing in community.

    o, dear.
    App preference resets any restrictions in the app or apps you disabled doesn't delete any information or data, just resets it to default permission ect.
    07-18-2019 03:20 PM
  10. sibber's Avatar
    I tried a preference reset.
    did not fix it.
    frustrating
    07-23-2019 03:58 PM
  11. mustang7757's Avatar
    I tried a preference reset.
    did not fix it.
    frustrating
    Yeah I'm sure , might have to see when the next update in Facebook might fix it.
    07-23-2019 04:02 PM

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