Can't tag businesses on Facebook business page

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Android Central Question

I use a sprint gslaxy s9 for posting to facebook.

Until a few days ago, on my business page I could tag other pages, using @name.

Now I can't.

Still can tag on my PC.

I tried installing the pages app, but same issue.

I tried tagging some of my others pages who have liked the page - no joy.

I posted the problem with fb.
And I searched fb community & googled - no hits.

Anyone else having this problem?

I fear it was a fb updste on phone.
Wish I could disable these updates or roll back to an earlier version.
 

sibber

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May 26, 2015
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@mustang7757

Great question!

On my galaxy s9, here's what I've tried on my business pages - tagging within the post

Facebook app - can't @tag other pages or people

Facebook mobile version - can @tag people, but not other businesses. This one is weird
But doesn't help me with tagging businesses. Plus it's reallllly slooooow
I used to be able to access a non mobile version of FB in my phone's internet app, but can't any longer

Facebook lite app - can't @tag other pages or people

Pages manager - can't @tag other pages or people

And I can still @tag businesses only on my desktop facebook.

One week ago, the facebook phone app was working, so that I could tag other biz pages within a post on my biz page.

I'm running out of ideas!

Thanks.
 

mustang7757

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Feb 6, 2017
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@mustang7757

Great question!

On my galaxy s9, here's what I've tried on my business pages - tagging within the post

Facebook app - can't @tag other pages or people

Facebook mobile version - can @tag people, but not other businesses. This one is weird
But doesn't help me with tagging businesses. Plus it's reallllly slooooow
I used to be able to access a non mobile version of FB in my phone's internet app, but can't any longer

Facebook lite app - can't @tag other pages or people

Pages manager - can't @tag other pages or people

And I can still @tag businesses only on my desktop facebook.

One week ago, the facebook phone app was working, so that I could tag other biz pages within a post on my biz page.

I'm running out of ideas!

Thanks.
You can try in settings >apps>tap 3 Dots right corner >reset app preference , see if it helps.
If that don't work probably have to wait until Facebook respond to your you .
 

sibber

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May 26, 2015
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Interesting idea.

Question: isn't this a global app setting, that will wipe out the preferences for my other apps?
I'd rather not do that.

I was hoping to hear from other folks who have the same issue.

Then we might be able to narrow down what is causing it.

As for facebook - they don't respond on issues like this.
And I can find nothing in community.

o, dear.
 

mustang7757

Super Moderator
Moderator
Feb 6, 2017
91,186
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113
Visit site
Interesting idea.

Question: isn't this a global app setting, that will wipe out the preferences for my other apps?
I'd rather not do that.

I was hoping to hear from other folks who have the same issue.

Then we might be able to narrow down what is causing it.

As for facebook - they don't respond on issues like this.
And I can find nothing in community.

o, dear.
App preference resets any restrictions in the app or apps you disabled doesn't delete any information or data, just resets it to default permission ect.
 

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