1. Rodrigo 1's Avatar
    When I use any social media the wifi in my phone doesn't work fine, for example in twitter, I can see all the tweets but I cant see all the photos and videos, same in WhatsApp. But when I use cellular data or another network, everything is fine.
    I was thinking about changing the channel of my rooter but I don't know if this will work
    Can someone help me please?
    07-18-2019 12:10 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen on any wi-fi network, or just your home network?
    07-18-2019 12:44 PM
  3. Rukbat's Avatar
    Sounds more like an encryption problem, Check the router (connect to it) and see if WiFi encryption is set to TKIP or TKIP+AES. If it is, change it to AES. (My wife could never see a video on Facebook and it took minutes for a picture to appear as she scrolled. The ISP had their router set to TKIP+AES. Since it takes something a lot faster than a PC to break AES, I'm not worried. Some genius at the ISP decided to turn on as much encryption as was available. The PCs and laptops handled it fine, the phones wouldn't.)
    07-18-2019 04:52 PM

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