Swipe Elite Note mobile screen goes white and stuck to it while opening My Vodafone App for India

adhiraj30

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Jul 24, 2019
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In my Swipe Elite Note Mobile I have noticed while opening My Vodafone App for India my aforesaid mobile screen goes white and stuck to this. On the other hand, "My Vodafone Qatar", "My Vodafone Ireland" also "Airtel Thanks" those are similar to My "Vodafone App India" are running fine. I have contacted Vodafone already but they are not ready to accept this. My android specification attached here along with this message:-
Name Of the Device: Swipe Elite Note
Type Of the Device : 64 bit
CPU Model : MT6735P
Architechture : ARM CORTEX-A53
Resolution : 720x 1280
Renderer : Mali-T720
Battery : 1000 mAh
Android Version : 6.0 Marshmallow
 
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belodion

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Jun 10, 2014
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Re: Swipw Elite Note mobile screen goes white and stuck to it while opening My Vodafone App for Indi

Welcome.

Try clearing cache and data for the app.
 

Rukbat

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Feb 12, 2012
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1. Have you tried https://www.vodafone.in/ You can do the same things there as you can do with the app.

2. Have you left a review at https://play.google.com/store/apps/details?id=com.mventus.selfcare.activity complaining about the problem. ot filled out the form at https://discover.vodafone.in/customer-feedback-form (check the My Vodaphone app box)? If you've filled out the form, them made the complaint at the first address about a week later, mentioning that you filled out the form but they don't seem to be doing anything about it, you may get further help. (Then again, Vodaphone India may just not care.)
 

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