1. adhiraj30's Avatar
    In my Swipe Elite Note Mobile I have noticed while opening My Vodafone App for India my aforesaid mobile screen goes white and stuck to this. On the other hand, "My Vodafone Qatar", "My Vodafone Ireland" also "Airtel Thanks" those are similar to My "Vodafone App India" are running fine. I have contacted Vodafone already but they are not ready to accept this. My android specification attached here along with this message:-
    Name Of the Device: Swipe Elite Note
    Type Of the Device : 64 bit
    CPU Model : MT6735P
    Architechture : ARM CORTEX-A53
    Resolution : 720x 1280
    Renderer : Mali-T720
    Battery : 1000 mAh
    Android Version : 6.0 Marshmallow
    07-24-2019 08:35 AM
  2. belodion's Avatar
    Welcome.

    Try clearing cache and data for the app.
    07-24-2019 08:41 AM
  3. Rukbat's Avatar
    1. Have you tried https://www.vodafone.in/ You can do the same things there as you can do with the app.

    2. Have you left a review at https://play.google.com/store/apps/d...fcare.activity complaining about the problem. ot filled out the form at https://discover.vodafone.in/customer-feedback-form (check the My Vodaphone app box)? If you've filled out the form, them made the complaint at the first address about a week later, mentioning that you filled out the form but they don't seem to be doing anything about it, you may get further help. (Then again, Vodaphone India may just not care.)
    07-25-2019 02:21 PM

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