1. Android Central Question's Avatar
    Hello everybody, I own a ZTE Blade Zmax 7.1.1 and I'm having problems. Few days ago I decided to format my SD card so I was able to move my music and apps over to it like I've done before on another Android phone. Well, once I did the format, a suggestion came up about automatically moving my data, photos, files, etc all to the SD card, said it would take 17 minutes. So I did the automatic move and let it do it's thing. Towards the end I didn't watch the phone and it finished. I assumed it restarted itself and after that, my SD card disappeared from ES File Explorer I downloaded. If I go into storage in settings, it shows the SD card is full of the data it moved approximately 15 gigs which sounds right. I've tried looking for a solution online, but nobody explains nothing about what I want to do. I would either like to return all the data, files, etc back to the phone, or somehow be able to access the SD card like I've been able to do before the format. I don't have a computer, I'd figure this could all be done on the phone since I did this on the phone. But I'm no expert, that's why I'm here. Thank you for reading and I hope somebody here can help me out.
    IckyVicky327 likes this.
    07-25-2019 11:48 AM
  2. mustang7757's Avatar
    Hello everybody, I own a ZTE Blade Zmax 7.1.1 and I'm having problems. Few days ago I decided to format my SD card so I was able to move my music and apps over to it like I've done before on another Android phone. Well, once I did the format, a suggestion came up about automatically moving my data, photos, files, etc all to the SD card, said it would take 17 minutes. So I did the automatic move and let it do it's thing. Towards the end I didn't watch the phone and it finished. I assumed it restarted itself and after that, my SD card disappeared from ES File Explorer I downloaded. If I go into storage in settings, it shows the SD card is full of the data it moved approximately 15 gigs which sounds right. I've tried looking for a solution online, but nobody explains nothing about what I want to do. I would either like to return all the data, files, etc back to the phone, or somehow be able to access the SD card like I've been able to do before the format. I don't have a computer, I'd figure this could all be done on the phone since I did this on the phone. But I'm no expert, that's why I'm here. Thank you for reading and I hope somebody here can help me out.
    Hi if you can register a account here , me or other members be happy to assist you.
    I'll provide a link to register so you can communicate here.
    https://forums.androidcentral.com/as...community.html
    IckyVicky327 likes this.
    07-25-2019 11:57 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! When you format an SD card as Internal Storage, the phone recognizes the card as an extension of its Internal Storage, and so it won't report the files on there as on a separate SD card. Have you looked for these files under Internal Storage?

    Remember also that when you format as Internal Storage, the SD card becomes encrypted to that phone, and only that phone can read the card. If you remove the card and put it in another device, that device won't be able to read it since it doesn't have the encryption key. This is very important to know, because if anything ever happens to the phone that formatted the card, the data on the card is essentially lost forever.
    IckyVicky327 and Rukbat like this.
    07-25-2019 01:08 PM
  4. B. Diddy's Avatar
    The OP of this thread, @IckyVicky327, sent me a PM with this reply, since she was having difficulty posting to this thread:

    "I do understand the encryption of the card, and it being useless to other devices. I dont plan to change devices. However, the card identifying itself as internal storage seems odd. When I go into my ES File Explorer, it would usually show up top "internal storage" then "SD card" next to it with the size right underneath them. Internal storage is 15.7 gigs lighter. What i've done was format the card then I automatically moved my phone files,pictures, music, onto the card. After it was complete, everything seemed fine until I tried to access my pictures and the music files I had on the actual internal storage. They are not where they should be.I can go into settings>storage and I can see the card has my 15.7 gigs. But only options it gives me are to unformat and it will delete everything I put on the card. I do not own a computer either so I'm on the device now. I just want to undo what ive done. If it helps,my phone is not rooted. Thanks for helping out!"

    Go to Settings>Storage -- is there a listing for the SD card there? If so, tap it, then tap the Menu button, and see if there's a Migrate Data option there, which should move all data back to Internal Storage.
    IckyVicky327 likes this.
    07-25-2019 03:51 PM
  5. Rukbat's Avatar
    If you remove the card and put it in another device, that device won't be able to read it since it doesn't have the encryption key.
    It also doesn't have a root directory - that's on the internal storage (/emulated or /sd0 partition) so even if the data weren't encrypted, the card would show as unformatted.

    Also, if he had, say, a DCIM folder on the card and one in internal storage, the files would have moved, but they'd still "be in"* the internal DCIM folder. (That's one of the reasons that Samsung [and LG, I believe] chose to not implement adoptable storage - you can lose track of where things went. The major reason, of course, is that it eats SD cards for breakfast.)

    But if he finds the folders that had been "on the SD card", the files should still be in them.

    *Files don't actually "move" when you move them on the same physical+logical device (in other words, from C: to C:, or from internal DCIM to internal DCIM), their directory entries are moved. So a file isn't "in" a directory (or folder), it's associated with that folder. It resides in the storage medium, eMMC or SD, in the case of an Android. In this case, the file is put on the SD Card, removed from internal storage, then its information (name, size, dates, etc.) is written to the directory it "belongs to" - which is usually going to be in eMMC (internal) storage.
    IckyVicky327 likes this.
    07-25-2019 04:16 PM
  6. IckyVicky327's Avatar
    Hey yes it's allowing me to reply now, it wasn't letting me before.
    mustang7757 likes this.
    07-25-2019 04:23 PM
  7. mustang7757's Avatar
    The OP of this thread, @IckyVicky327, sent me a PM with this reply, since she was having difficulty posting to this thread:

    "I do understand the encryption of the card, and it being useless to other devices. I dont plan to change devices. However, the card identifying itself as internal storage seems odd. When I go into my ES File Explorer, it would usually show up top "internal storage" then "SD card" next to it with the size right underneath them. Internal storage is 15.7 gigs lighter. What i've done was format the card then I automatically moved my phone files,pictures, music, onto the card. After it was complete, everything seemed fine until I tried to access my pictures and the music files I had on the actual internal storage. They are not where they should be.I can go into settings>storage and I can see the card has my 15.7 gigs. But only options it gives me are to unformat and it will delete everything I put on the card. I do not own a computer either so I'm on the device now. I just want to undo what ive done. If it helps,my phone is not rooted. Thanks for helping out!"

    Go to Settings>Storage -- is there a listing for the SD card there? If so, tap it, then tap the Menu button, and see if there's a Migrate Data option there, which should move all data back to Internal Storage.
    b.diddy merge with Vicky other post , duplicate
    07-25-2019 04:24 PM
  8. IckyVicky327's Avatar
    It also doesn't have a root directory - that's on the internal storage (/emulated or /sd0 partition) so even if the data weren't encrypted, the card would show as unformatted.

    Also, if he had, say, a DCIM folder on the card and one in internal storage, the files would have moved, but they'd still "be in"* the internal DCIM folder. (That's one of the reasons that Samsung [and LG, I believe] chose to not implement adoptable storage - you can lose track of where things went. The major reason, of course, is that it eats SD cards for breakfast.)

    But if he finds the folders that had been "on the SD card", the files should still be in them.

    *Files don't actually "move" when you move them on the same physical+logical device (in other words, from C: to C:, or from internal DCIM to internal DCIM), their directory entries are moved. So a file isn't "in" a directory (or folder), it's associated with that folder. It resides in the storage medium, eMMC or SD, in the case of an Android. In this case, the file is put on the SD Card, removed from internal storage, then its information (name, size, dates, etc.) is written to the directory it "belongs to" - which is usually going to be in eMMC (internal) storage.
    -
    Hello, Rukbat thank you for your reply. The SD card is a 32 gig card(same as internal). It was empty when I started the format. That's why I wanted to add all the files, music, apps to the card. It seems my pictures and music have disappeared from any kind of view. But all apps work fine like they did before.
    The SD card currently shows 15.7gigs. but interaction with it is unavailable.ive looked all through my phone's files to find the SD card or even my pictures, found nothing. It looks almost like a fresh phone. Thanks for your to and I apologise to all for delayed replise, im gonna look into downloading the app to communicate here easier
    07-25-2019 04:36 PM
  9. IckyVicky327's Avatar
    The OP of this thread, @IckyVicky327, sent me a PM with this reply, since she was having difficulty posting to this thread:

    "I do understand the encryption of the card, and it being useless to other devices. I dont plan to change devices. However, the card identifying itself as internal storage seems odd. When I go into my ES File Explorer, it would usually show up top "internal storage" then "SD card" next to it with the size right underneath them. Internal storage is 15.7 gigs lighter. What i've done was format the card then I automatically moved my phone files,pictures, music, onto the card. After it was complete, everything seemed fine until I tried to access my pictures and the music files I had on the actual internal storage. They are not where they should be.I can go into settings>storage and I can see the card has my 15.7 gigs. But only options it gives me are to unformat and it will delete everything I put on the card. I do not own a computer either so I'm on the device now. I just want to undo what ive done. If it helps,my phone is not rooted. Thanks for helping out!"

    Go to Settings>Storage -- is there a listing for the SD card there? If so, tap it, then tap the Menu button, and see if there's a Migrate Data option there, which should move all data back to Internal Storage.
    Thanks for the suggestion, I just now seen it, and I'm going to try it now.
    B. Diddy likes this.
    07-25-2019 04:51 PM
  10. IckyVicky327's Avatar
    This is all I see when I go into storage in settings
    Attached Thumbnails formatted an sd card as internal storage, i cant access data on card-screenshot_20190725-165204.jpg   formatted an sd card as internal storage, i cant access data on card-screenshot_20190725-165157.jpg  
    07-25-2019 04:54 PM
  11. B. Diddy's Avatar
    Tap Migrate Data.
    IckyVicky327 likes this.
    07-25-2019 04:58 PM
  12. IckyVicky327's Avatar
    Tap Migrate Data.
    This is what it says when I tap migrate data. What would this do?
    Attached Thumbnails formatted an sd card as internal storage, i cant access data on card-screenshot_20190725-165947.jpg  
    07-25-2019 05:01 PM
  13. B. Diddy's Avatar
    This should migrate any data you had moved to the SD card back to the phone's internal storage, although I'm not sure why it says it will free 301 MB on Phone. Check the SD storage info after you migrate, and see if it went down dramatically. If so, then you moved everything back to Internal Storage, after which you can reformat the card as Portable Storage.
    07-25-2019 05:04 PM
  14. IckyVicky327's Avatar
    This should migrate any data you had moved to the SD card back to the phone's internal storage, although I'm not sure why it says it will free 301 MB on Phone. Check the SD storage info after you migrate, and see if it went down dramatically. If so, then you moved everything back to Internal Storage, after which you can reformat the card as Portable Storage.
    Okay I'm going to do the migrate, I will update when finished.
    07-25-2019 05:12 PM
  15. IckyVicky327's Avatar
    Okay so I did the migrate, and it seems to have deleted most of what I had on the SD card. It's still not accessible, but now it's obvious now it's set as phone storage since data has disappeared and the sizes match. It seems Its almost like its the internal storage I can't access. I went into ES and most of the files have nothing in them when they did before migrate. I went ahead and tried to see if it created a new general folder deeper in the system(far as I can go without root) which is a gance lin the third picture, I pressed delete to show the size of boh files holding everything I know on the phone. Both of those folders claim to be empty but they aren't. Nothing has been returned to it's proper place.
    Attached Thumbnails formatted an sd card as internal storage, i cant access data on card-screenshot_20190725-172950.jpg   formatted an sd card as internal storage, i cant access data on card-screenshot_20190725-172853.jpg   formatted an sd card as internal storage, i cant access data on card-screenshot_20190725-172705.jpg  
    07-25-2019 05:39 PM
  16. IckyVicky327's Avatar
    And this is what it says about formatting back to portable. I do not want to delete anything, and I hope I didn't.
    Attached Thumbnails formatted an sd card as internal storage, i cant access data on card-screenshot_20190725-174339.jpg  
    07-25-2019 05:44 PM
  17. B. Diddy's Avatar
    You're looking in /DCIM/Camera on Internal Storage with the file manager to look for your photos, correct?
    07-25-2019 10:20 PM
  18. IckyVicky327's Avatar
    You're looking in /DCIM/Camera on Internal Storage with the file manager to look for your photos, correct?
    Yes and I also looked in Google photos and my gallery. They only hold the recent pictures I've taken or screenshots. It almost appears I'm looking on the SD card and only the SD card since it's set for internal. None of that data moved to the phone otherwise the original storag wouldve went up backup greatly near full storage. Before I started, phone storage was about 4 gigs away from being full.
    07-25-2019 11:27 PM
  19. IckyVicky327's Avatar
    Original phone storage would've never been down to 3gigs with all the hardware apps, that's impossible without a root.
    07-25-2019 11:29 PM
  20. B. Diddy's Avatar
    Hmm, it's tough to say what really happened. Adoptable Storage can be a bit of a crapshoot, since some manufacturers implement it worse than others, which could lead to data loss. Another possibility is a corrupt or counterfeit card -- counterfeit cards are typically programmed to report more storage than they actually have, and if the user tries to store more data on the card than it can handle, that can cause various kinds of corruption or data loss.
    @Rukbat, you have any more ideas on this?
    IckyVicky327 likes this.
    07-26-2019 01:07 AM
  21. Rukbat's Avatar
    Store files on SD cards (backed up, of course). Format SD cards as portable storage. Make believe that adoptable storage had never been invented.

    You can't have ideas on how to make a bad concept good. Also, check every card as soon as you get it with SD Insight. (If the date is January 1, 1970, it's a counterfeit card - you don't have to look any further.)
    IckyVicky327 likes this.
    07-26-2019 01:13 AM
  22. IckyVicky327's Avatar
    Hmm, it's tough to say what really happened. Adoptable Storage can be a bit of a crapshoot, since some manufacturers implement it worse than others, which could lead to data loss. Another possibility is a corrupt or counterfeit card -- counterfeit cards are typically programmed to report more storage than they actually have, and if the user tries to store more data on the card than it can handle, that can cause various kinds of corruption or data loss.
    @Rukbat, you have any more ideas on this?

    Okay I did purchse the Transcend SD card on Amazon so it could be possible I bought a faulty card. I am gonna just gonna assume I accidentally deleted all my data from the card because the remaining 3 gigs are only thumbnail data, so I'm just gonna go ahead and unformat it back to portable and try to forget about what ive done.
    Definitely can't get those meaningful pictures back but at least the music can be downloaded again. I really appreciate you all trying to help, it really sucks ZTE couldn't design the hardware better to work better like Samsung did when it comes to SD cards. I may consider investing in a decent Samsung for my next phone when the time comes. If I run into any more problems, I'll come back. I'll be sure to never to do this again on a limited, unrooted device.
    B. Diddy likes this.
    07-26-2019 02:43 AM
  23. IckyVicky327's Avatar
    Store files on SD cards (backed up, of course). Format SD cards as portable storage. Make believe that adoptable storage had never been invented.

    You can't have ideas on how to make a bad concept good. Also, check every card as soon as you get it with SD Insight. (If the date is January 1, 1970, it's a counterfeit card - you don't have to look any further.)
    I checked out that app, sadly it isn't compatible with my ZTE. But I'll definitely save it for another device. I'm gonna just wipe the card clean and start all over. I really do appreciate you both helping me out, it really sucks but I will manage. I hope you both have a great night/day.
    B. Diddy likes this.
    07-26-2019 02:46 AM

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