1. Android Central Question's Avatar
    I got a samsung galaxy S7 from my friend, as she doesn't use it anymore, I did a wipe but now I can't activate any google account, it keeps asking for the previous account but that account also doesn't work, how can I fix this?
    07-26-2019 02:18 PM
  2. hallux's Avatar
    Your friend's account SHOULD work, then it would need to be properly reset (remove the account and reset the device from within Settings) before your account can be added.

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    07-26-2019 02:29 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! As hallux said, it's a simple matter of asking your friend to help you log into her account using her Google password. Then go to Settings>Accounts, remove her Google account, and then do another factory reset. That's the proper way to do a factory reset and avoid Factory Reset Protection.

    If your friend can't or won't help you, then you're stuck (and presumably she's no longer your friend). This is a security measure, and we can't help you bypass it.
    hallux likes this.
    07-26-2019 02:37 PM

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