A
Android Central Question
Hello,
I have a Moto X4 phone, which has not received any security updates since April 1st. I have tried all avenues including hard factory reset and it did not help. My phone says that it is on the latest patch, although another Moto X4 in the household has May 1st update.
I called Motorola support they said they do not control software updates and I should check with Google or Carrier. I am getting a run around and not able to find out who pushes security updates to my device and how I can get the latest one.
How are these updates pushed? My phone is not with a specific carrier. I bought it from Best Buy and use StraightTalk. How is that Motorola, which announced the availability of patch not control the push? Can someone please help me with this?
Thanks,
Arvind.
I have a Moto X4 phone, which has not received any security updates since April 1st. I have tried all avenues including hard factory reset and it did not help. My phone says that it is on the latest patch, although another Moto X4 in the household has May 1st update.
I called Motorola support they said they do not control software updates and I should check with Google or Carrier. I am getting a run around and not able to find out who pushes security updates to my device and how I can get the latest one.
How are these updates pushed? My phone is not with a specific carrier. I bought it from Best Buy and use StraightTalk. How is that Motorola, which announced the availability of patch not control the push? Can someone please help me with this?
Thanks,
Arvind.