1. Android Central Question's Avatar
    S7 edge unresponsive, keep getting a turqouise download screen or a black screen with four options. 1, boot normal (boots but is still unresponsive. 2. Factory reset (will loose all data) 3. Safe mode. 4 Turn phone off (actually goes off and then back on- still un resonsive).
    07-30-2019 08:30 AM
  2. mustang7757's Avatar
    S7 edge unresponsive, keep getting a turqouise download screen or a black screen with four options. 1, boot normal (boots but is still unresponsive. 2. Factory reset (will loose all data) 3. Safe mode. 4 Turn phone off (actually goes off and then back on- still un resonsive).
    Hi , if you can register a account here , me or other members be happy to assist.

    I'll provide a link to register so you can communicate here.
    https://forums.androidcentral.com/as...community.html
    07-30-2019 11:18 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Are you able to boot into Recovery and wipe the cache partition? https://support.t-mobile.com/docs/DOC-28028
    07-30-2019 11:31 PM

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