08-07-2019 04:50 PM
28 12
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  1. Jumbochick's Avatar
    My Facebook notifications suddenly stopped coming through my phone which is a Samsung Galaxy S9+ . I have tried every instruction given to me, but to no avail. Other than uninstall it then reinstall which I can't do because it's an inbuilt app on my phone I don't know what else to try. Can anyone help me fix this please ?
    08-02-2019 04:14 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you mean that you just don't hear the notification tone, or that you don't even get a notification icon in the status bar?

    Any power-saving modes on, or 3rd party battery-saver or "RAM booster" apps installed? Do you have the Facebook app battery-optimized in the system settings?
    08-02-2019 11:23 PM
  3. Jumbochick's Avatar
    Hi
    Thank you for responding to my question, I just don't get a notification in my status bar. There are no power saving modes on or battery savers or ram boosters and my Facebook app doesn't have the battery optimized in system settings. My Facebook notifications just suddenly stopped for no apparent reason.
    08-03-2019 08:18 AM
  4. belodion's Avatar
    Try signing out, then in again (or indeed, signing out and leaving it at that).
    08-03-2019 09:13 AM
  5. B. Diddy's Avatar
    Go to Settings>Apps, select Facebook, then Storage, then Clear Cache/Clear Data. Now open it and sign back in. Does the problem persist?
    08-03-2019 12:16 PM
  6. Jumbochick's Avatar
    Hi I have already tried clearing my cache and data but it didn't alter anything, so my problem still persists. Signing in and out doesn't do anything either.
    08-04-2019 05:31 PM
  7. mustang7757's Avatar
    Hi I have already tried clearing my cache and data but it didn't alter anything, so my problem still persists. Signing in and out doesn't do anything either.
    Try resetting the app preference
    Go into phone settings then >apps>tap 3 dot upper right corner and reset app preference
    08-04-2019 05:36 PM
  8. Jumbochick's Avatar
    Hi Thank you for trying, but so far none of the suggestions have worked so far. I'm literally tearing my hair out in frustration, any more help please carry on maybe soon we will hit on a solution.
    08-05-2019 01:15 PM
  9. belodion's Avatar
    Don't worry, we'll keep going until we get there.
    Make sure that your notifications are correctly set in both the system and the app settings.
    If they are, try Safe Mode.

    We can suggest more.
    08-05-2019 02:48 PM
  10. Jumbochick's Avatar
    Please can you tell me how ?
    08-05-2019 04:59 PM
  11. mustang7757's Avatar
    Please can you tell me how ?
    Long press the Facebook app and tap info , scroll to notifications and screenshot what you see there.
    Make sure you don't have DND blocking also .
    But please post screenshot of what I mentioned.
    08-05-2019 05:07 PM
  12. Jumbochick's Avatar
    I did all that but nothing has changed, I can't do a screenshot as there is nothing to see, just no notifications from Facebook.
    08-06-2019 08:12 AM
  13. mustang7757's Avatar
    I did all that but nothing has changed, I can't do a screenshot as there is nothing to see, just no notifications from Facebook.
    This is where I'm talking aboutMy Facebook notifications aren't working how do I fix it  ?-20190806_092939.jpeg
    08-06-2019 08:30 AM
  14. mustang7757's Avatar
    Make sure to block any personal information
    08-06-2019 08:31 AM
  15. Jumbochick's Avatar
    I took my screenshot of my notifications but didn't know how to attach it to a reply, I'm not very good with anything like this sorry.
    08-06-2019 09:04 AM
  16. belodion's Avatar
    Please can you tell me how ?
    For the first: Settings > Sound & Notification for the system-level notifications; and for the app-level notifications, open the Facebook app and check in the Settings menu of the app.

    For the second, press Power as if to power off the device; then long-press the 'Power Off?' message box, after which the option to boot into Safe Mode will appear.

    Rebooting is the normal way to exit Safe Mode when you've finished.

    Safe Mode is used to temporarily disable third-party apps as a way of diagnosing whether they are causing the problem.
    08-06-2019 09:10 AM
  17. belodion's Avatar
    If you need to post a screenshot, this is how: https://forums.androidcentral.com/sh...d.php?t=413366
    mustang7757 likes this.
    08-06-2019 09:12 AM
  18. Jumbochick's Avatar
    For mustang7757 This is my screenshot of my notifications on my phone as requested. Let me know if it's right please.
    Attached Thumbnails My Facebook notifications aren't working how do I fix it  ?-1601.jpg  
    08-06-2019 10:06 AM
  19. mustang7757's Avatar
    For mustang7757 This is my screenshot of my notifications on my phone as requested. Let me know if it's right please.
    Looks good, what launcher you using?
    08-06-2019 10:18 AM
  20. belodion's Avatar
    Threads merged.
    08-06-2019 11:02 AM
  21. Jumbochick's Avatar
    I think it's the Samsung one that came with the phone.
    08-06-2019 02:57 PM
  22. Jumbochick's Avatar
    Hello is anyone there and willing to help ?
    08-07-2019 01:36 PM
  23. mustang7757's Avatar
    Hello is anyone there and willing to help ?
    You using a theme ?
    08-07-2019 01:40 PM
  24. Jumbochick's Avatar
    Yes I'm using a free theme would that be the problem ?
    08-07-2019 03:04 PM
  25. mustang7757's Avatar
    Yes I'm using a free theme would that be the problem ?
    Then go to stock theme to rule it out
    08-07-2019 03:11 PM
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