1. Android Central Question's Avatar
    My Phone is a Galaxy S7 Edge running Android Version 8.0.0 NOT Rooted.

    Okay so this is a bit of a long one! I was running into some serious storage issues on my phones internal storage recently and decided to do a bit of cleaning. For the most part, I couldn't seem to make a dent.

    There was a bizarre chunk of storage being used up (Over 22 GB!) in the 'other' section in file manager that wasn't visible at all in any folders and my other personal data only took up over 2 GB. I used a disk info app to find the culprit and think I've found it! I found folders under: data/misc_de/150 and data/enc_user and most useful data/knox/secure_fs/enc_media all using up a whopping 22.4 GB!

    Of course, this only led me to more issues because these were only path names and from their titles I've assumed this mammoth ton of data is all encrypted. Knox gave me a small clue to where I could unlock the data as I recalled using myknox to store some data years ago. Whether this is from that or not, I can't tell. If it is, well, that leads me to another wall: myKnox as a service was discontinued over 2 years ago and the remaining apks I could find don't support my version anymore. Some FAQs from that services website state pretty clearly that you need the app to decrypt it's data.

    Solutions as of now that I'd prefer to avoid:

    Rollback to an update that supports myKnox to decrypt and remove some of the files.

    Backup my phones essential stuff and do a complete wipe.

    Please help me tackle this problem! - Dan
    08-05-2019 07:48 PM
  2. mustang7757's Avatar
    My Phone is a Galaxy S7 Edge running Android Version 8.0.0 NOT Rooted.

    Okay so this is a bit of a long one! I was running into some serious storage issues on my phones internal storage recently and decided to do a bit of cleaning. For the most part, I couldn't seem to make a dent.

    There was a bizarre chunk of storage being used up (Over 22 GB!) in the 'other' section in file manager that wasn't visible at all in any folders and my other personal data only took up over 2 GB. I used a disk info app to find the culprit and think I've found it! I found folders under: data/misc_de/150 and data/enc_user and most useful data/knox/secure_fs/enc_media all using up a whopping 22.4 GB!

    Of course, this only led me to more issues because these were only path names and from their titles I've assumed this mammoth ton of data is all encrypted. Knox gave me a small clue to where I could unlock the data as I recalled using myknox to store some data years ago. Whether this is from that or not, I can't tell. If it is, well, that leads me to another wall: myKnox as a service was discontinued over 2 years ago and the remaining apks I could find don't support my version anymore. Some FAQs from that services website state pretty clearly that you need the app to decrypt it's data.

    Solutions as of now that I'd prefer to avoid:

    Rollback to an update that supports myKnox to decrypt and remove some of the files.

    Backup my phones essential stuff and do a complete wipe.

    Please help me tackle this problem! - Dan
    Hi , if you can register a account here , me or other members be happy to assist.

    I'll provide a link to register so you can communicate here.https://forums.androidcentral.com/as...community.html
    08-05-2019 07:49 PM
  3. Dan Man 3153's Avatar
    I'm signed up!
    08-05-2019 08:00 PM
  4. mustang7757's Avatar
    I'm signed up!
    Thanks for registering!
    We be with you shortly.
    08-05-2019 08:06 PM
  5. Dan Man 3153's Avatar
    08-05-2019 09:57 PM
  6. mustang7757's Avatar
    You have the phone set up as using Knox platform for work , and other side as regular phone?
    08-05-2019 10:00 PM
  7. Dan Man 3153's Avatar
    No. I don't use any of Knox's new stuff for business/work. I have what I believe to be files trapped and encrypted within an the files of an old app called myKnox that was discontinued. It's the only way to decrypt these 'hidden' files but I can't do so because as you can read here>https://myknox.samsungknox.com/en-US/#/login this app is no longer supported and any apks I tried to run tell me my Android version isn't supported (too modern). As to not be confused with the newer Knox software: "My KNOX is a free security platform that essentially partitions your phone's storage so that your business and work data are kept separate and secure."
    08-05-2019 11:11 PM
  8. Rukbat's Avatar
    You almost had the solution in your first post, but Knox data doesn't get wiped.

    Back up the entire phone (which you should do regularly - computers fail - it's not if it fails, it's when it will fail - Backing up an Android Device), then reflash the stock ROM [Samsung] How to flash Stock ROM via ODIN. Then restore your data. (If you had had TWRP installed, and had done a system + data backup regularly, you could just restore the system from before you enabled Knox and the current data.)
    Dan Man 3153 likes this.
    08-07-2019 04:09 PM
  9. Dan Man 3153's Avatar
    I'll do that thanks.
    08-08-2019 08:12 PM

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