[Android Central Question]

I have plenty of storage space on both my internal storage and also my SD card. I've checked the permissions, etc. and everything is OK for the camera. I have videos I've taken before that saved with no problem. Photos are saving no problem. I get no message about this. My phone appears to be working and functioning just fine as I am taking the videos but when I stop and then go to find it, nothing is there!

[mustang7757]

I have plenty of storage space on both my internal storage and also my SD card. I've checked the permissions, etc. and everything is OK for the camera. I have videos I've taken before that saved with no problem. Photos are saving no problem. I get no message about this. My phone appears to be working and functioning just fine as I am taking the videos but when I stop and then go to find it, nothing is there!

Hi , if you can register a account here , me or other members be happy to assist.I'll provide a link to register so you can communicate here.https://forums.androidcentral.com/sh...d.php?t=409154

[Cindew]

Ok - I am all registered! Looking forward to your advice!

[mustang7757]

Ok - I am all registered! Looking forward to your advice!

Thank you for registering!
We be with you shortly

[mustang7757]

Ok - I am all registered! Looking forward to your advice!

Which phone is this issue happening on?

[Cindew]

It's a Motorola Play Z2.

[Rukbat]

Check the camera app to see which storage - internal or SD card - it's videos. Then look in that storage, in /DCIM/Camera for the videos. If they're not there, look in the folders in there. If not, back all the way out to that storage, then look for a "Videos" or "Video" or "Movies" folder, and look in there.


(And make sure that your idea of "plenty of storage space" is the same as the phone's idea. You can't store half an hour of video in 100MB. [look at previous videos to get an idea of how large the file is, then divide by the number of minutes the video is - that will give you an idea of KB/minute, MB/minute or even, possibly, GB/minute].)

[B. Diddy]

Welcome to Android Central! Can you clarify -- if you set the Camera app to save to Internal Storage by default, does the problem still happen? Or is it only when it's trying to save to SD? If the latter, then the card could be corrupt or counterfeit. (A counterfeit card is programmed to report more capacity that it actually has, and unfortunately, there are quite a few of them out there -- especially if you bought yours from some random eBay seller, rather than a well-established retailer.)