Why doesn't my flip cover turn on my phone when i open it?

[Android Central Question]

I have an Samsung Galaxy S9 and Samsung flip cover. Until the latest update it would turn on the phone when I open the cover. After the update this morning it no longer turns on. Can anyone help me restore this functionality?

Cheers
Jim

 

[mustang7757]

I have an Samsung Galaxy S9 and Samsung flip cover. Until the latest update it would turn on the phone when I open the cover. After the update this morning it no longer turns on. Can anyone help me restore this functionality?

Cheers
Jim

Hi, welcome to AC forums, me or other members would be happy to assist you but if we need to ask additional questions you'll need to register as a member to respond . I'll provide a link to register so you can reply and communicate with us .https://forums.androidcentral.com/showthread.php?t=409154

 

[JimDurnford]

I'm registered

 

[Rukbat]

It could be a bug in the update. If could be a bad proximity detector. Make a phone call (don't turn the speakerphone on) and hold your hand over the top part of the screen and the screen should turn off, removing your hand should bring the screen back. If that doesn't happen, it's the proximity sensor. If it does, I'd suspect the update. If it's the update, go into Settings, type feedback into the search box and report the problem.

 

[mustang7757]

I'm registered

Thanks for registering!
I believe a setting is in by device administrator.

 

[JimDurnford]

I tested the proximity sensor and it works fine. It would be hell of a fluke of it failed at the same moment of the update though.

 

[JimDurnford]

Thanks for registering!
I believe a setting is in by device administrator.

Funny. After a second reboot it now works again. Or did the proximity sensor test get it going again.

 

[mustang7757]

Funny. After a second reboot it now works again. Or did the proximity sensor test get it going again.

Could of been either one but glad its working