08-11-2019 09:41 AM
29 12
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  1. Android Central Question's Avatar
    This occured after a system update to One UI roughly 2 weeks ago.
    Everything was working fine for at least a year prior to the new update.
    I contacted Straight Talk regarding this issue, & they don't seem to know how to enable it back on or have it registered.
    Any suggestions?
    08-08-2019 10:10 AM
  2. mustang7757's Avatar
    This occured after a system update to One UI roughly 2 weeks ago.
    Everything was working fine for at least a year prior to the new update.
    I contacted Straight Talk regarding this issue, & they don't seem to know how to enable it back on or have it registered.
    Any suggestions?
    This is usually when your imei number not registered with that sim , so only carrier could fix that
    08-08-2019 10:13 AM
  3. mustang7757's Avatar
    This occured after a system update to One UI roughly 2 weeks ago.
    Everything was working fine for at least a year prior to the new update.
    I contacted Straight Talk regarding this issue, & they don't seem to know how to enable it back on or have it registered.
    Any suggestions?
    Hi, welcome to AC forums, me or other members would be happy to assist you but if we need to ask additional questions you'll need to register as a member to respond . I'll provide a link to register so you can reply and communicate with us .https://forums.androidcentral.com/sh...d.php?t=409154
    08-08-2019 10:26 AM
  4. Don Zex's Avatar
    According to them everything seems to be provisioned correctly. Straight talk said that it's a known common problem with Samsung. I informed them that I haven't had any problems with the phone over the past year that I have had it until the update.
    08-08-2019 11:18 AM
  5. mustang7757's Avatar
    According to them everything seems to be provisioned correctly. Straight talk said that it's a known common problem with Samsung. I informed them that I haven't had any problems with the phone over the past year that I have had it until the update.
    Is yours the unlocked version or carrier unlocked? Unlocked version Samsung do have this issue
    08-08-2019 11:26 AM
  6. Don Zex's Avatar
    Samsung unlocked.

    I've been running Verizon Sim the entire time.
    Was curious & tried a T-mobile sim & of course when I put in a Straight talk T-Mobile Sim it switches everything to T-mobile. The MMS messages were working again. Of course when I switched back to the Straight talk Verizon Sim card the MMS messages weren't working again saying invalid destination or Network error occured.
    08-08-2019 11:38 AM
  7. mustang7757's Avatar
    Samsung unlocked.

    I've been running Verizon Sim the entire time.
    Was curious & tried a T-mobile sim & of course when I put in a Straight talk T-Mobile Sim it switches everything to T-mobile. The MMS messages were working again. Of course when I switched back to the Straight talk Verizon Sim card the MMS messages weren't working again saying invalid destination or Network error occured.
    Did it reboot after putting the Verizon sim in to reconfigure? Might try another restart ?
    08-08-2019 11:39 AM
  8. Don Zex's Avatar
    Yes, it rebooted. , I also rebooted a few times after switching back trying to jump start it if anything was lagging.
    Looking at the access point information it appears as if the MMS says not set, & the MMSC is blank I thought something was there before

    I've been running Verizon Sim the entire time.
    Was curious & tried a T-mobile sim & of course when I put in a Straight talk T-Mobile Sim it switches everything to T-mobile. The MMS messages were working again. Of course when I switched back to the Straight talk Verizon Sim card the MMS messages weren't working again saying invalid destination or Network error occured.
    08-08-2019 11:47 AM
  9. Don Zex's Avatar
    Initially I wasn't able to send or receive messages but after putting something into the MMSC field, now I am able to receive MMS, but still not send.
    08-08-2019 11:55 AM
  10. Don Zex's Avatar
    Any thoughts, suggestions, or are you still thinking?
    08-08-2019 01:48 PM
  11. mustang7757's Avatar
    Any thoughts, suggestions, or are you still thinking?
    Maybe try resetting network connections?
    08-08-2019 01:53 PM
  12. Don Zex's Avatar
    I've done that multiple times as well, & still nothing.

    What should be in the MMS line if anything?

    What should be in the MMSC field if anything?
    08-08-2019 02:44 PM
  13. mustang7757's Avatar
    I've done that multiple times as well, & still nothing.

    What should be in the MMS line if anything?

    What should be in the MMSC field if anything?
    Let me check , I have tmobile
    08-08-2019 02:46 PM
  14. Don Zex's Avatar
    Ok, thank you.
    08-08-2019 02:52 PM
  15. mustang7757's Avatar
    Ok, thank you.
    No problem,your welcomeGalaxy S9 now says IMS status is off. Now I can not send any MMS messages at all.-screenshot_20190808-155932_settings.jpeg
    08-08-2019 02:59 PM
  16. Don Zex's Avatar
    Ok, any idea what it should say for Straight talk running a Verizon SIM?

    The one that's posted on their website seems to causing the problem.
    As previously mentioned when I entered the Straight Talk T-Mobile SIM from another Galaxy S9 & it came up similar to what yours look like, & the MMS seemed to work just fine.

    Once I switched back to the Straight Talk Verizon SIM there isn't any thing on the MMS, or the MMSC field according to a Straight talk customer service rep.
    Of course it doesn't seem to want to work again.
    08-08-2019 03:20 PM
  17. mustang7757's Avatar
    Ok, any idea what it should say for Straight talk running a Verizon SIM?

    The one that's posted on their website seems to causing the problem.
    As previously mentioned when I entered the Straight Talk T-Mobile SIM from another Galaxy S9 & it came up similar to what yours look like, & the MMS seemed to work just fine.

    Once I switched back to the Straight Talk Verizon SIM there isn't any thing on the MMS, or the MMSC field according to a Straight talk customer service rep.
    Of course it doesn't seem to want to work again.
    If you can give me little time I can try dig up and find something for you , I can reach back later on it?
    08-08-2019 03:24 PM
  18. Don Zex's Avatar
    Ok, thank you very much
    08-08-2019 03:26 PM
  19. mustang7757's Avatar
    Ok, thank you very much
    No problem, your welcome
    08-08-2019 03:27 PM
  20. mustang7757's Avatar
    Ok found some , will load up
    08-08-2019 08:01 PM
  21. mustang7757's Avatar
    Ok found some , will load up
    This firstGalaxy S9 now says IMS status is off. Now I can not send any MMS messages at all.-20190808_205954.jpeg
    08-08-2019 08:02 PM
  22. mustang7757's Avatar
    This firstClick image for larger version. 

Name:	20190808_205954.jpeg 
Views:	3 
Size:	31.5 KB 
ID:	306453
    Another Galaxy S9 now says IMS status is off. Now I can not send any MMS messages at all.-20190808_210319.jpeg
    08-08-2019 08:04 PM
  23. Don Zex's Avatar
    Ok, I have tried at least 2 of those, but I will try the other one.

    Thanks again for your help.
    08-09-2019 01:23 AM
  24. methodman89's Avatar
    IMS status is used to check the status of IMS Wi-Fi calling and VoLTE features that only SOME carriers currently support. Call the cs of the provider you want to use. If they don't support it, you are sol. Good luck
    08-09-2019 02:01 AM
  25. mustang7757's Avatar
    Ok, I have tried at least 2 of those, but I will try the other one.

    Thanks again for your help.
    Your welcome, let me know
    08-09-2019 08:06 AM
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