Difference of trade in value between Early reservation and when preorder

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Android Central Question

When reserved ATT version Note 10+ on 7/26/2019 trade in value for Note 9 was $600. When I was reordering the price for trade in the Note 9 was only $300. Contact Samsung was told $600 is correct said it was due to the cache in the website asked me to clear cache and cookies and try again. Result same; still $300. Can anyone help?
 
Hi, welcome to AC forums, me or other members would be happy to assist you but if we need to ask additional questions you'll need to register as a member to respond . I'll provide a link to register so you can reply and communicate with us .https://forums.androidcentral.com/showthread.php?t=409154
When reserved ATT version Note 10+ on 7/26/2019 trade in value for Note 9 was $600. When I was reordering the price for trade in the Note 9 was only $300. Contact Samsung was told $600 is correct said it was due to the cache in the website asked me to clear cache and cookies and try again. Result same; still $300. Can anyone help?
 

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