1. Android Central Question's Avatar
    I've got a Huawei P10 Plus using Android v9. I've setup the email app to point to my Hotmail account and generally it works fine. However, what's really annoying is that if I want to search through my emails, there's an option to 'search server' for older emails. This just does not work. It never returns anything. I've got Hotmail correctly configured, AFAIK (otherwise I wouldn't be able to send and receive email) so does anyone know why it won't search the server?
    08-12-2019 12:41 PM
  2. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you

    https://forums.androidcentral.com/sh...d.php?t=409154
    I've got a Huawei P10 Plus using Android v9. I've setup the email app to point to my Hotmail account and generally it works fine. However, what's really annoying is that if I want to search through my emails, there's an option to 'search server' for older emails. This just does not work. It never returns anything. I've got Hotmail correctly configured, AFAIK (otherwise I wouldn't be able to send and receive email) so does anyone know why it won't search the server?
    08-12-2019 12:48 PM
  3. splinternet's Avatar
    Hi Mustang, I'm actually already signed up, my ID is Splinternet.
    08-12-2019 04:45 PM
  4. B. Diddy's Avatar
    Just to be sure, if you go to your Hotmail web interface on your computer browser, can you find those old emails?
    08-12-2019 05:15 PM
  5. splinternet's Avatar
    B.Diddy - yes, I can find all old Hotmail emails via the web interface, the only limitation is the number returned, there's some maximum no. of emails that Hotmail will identify
    08-13-2019 01:57 AM
  6. B. Diddy's Avatar
    You have it set up as the IMAP server, and not POP3, right?
    08-13-2019 11:25 AM
  7. splinternet's Avatar
    yes - incoming server: imap-mail.outlook.com, outgoing server: smtp-mail.outlook.com
    08-13-2019 11:52 AM
  8. mustang7757's Avatar
    Hi Mustang, I'm actually already signed up, my ID is Splinternet.
    Ok, cool welcome back
    08-13-2019 01:04 PM
  9. B. Diddy's Avatar
    Is there an option in the stock Email app's settings for how far back in time to sync?
    08-13-2019 06:43 PM
  10. splinternet's Avatar
    Is there an option in the stock Email app's settings for how far back in time to sync?
    Aren't sync'ing and and searching the server two different things? Sync is for changes, e.g. new emails to download to the device. The only settings I can set are Sync Frequency (15 mins, 30 mins or 1 hour; I've chosen 15 mins), and max. number of emails to download at each sync, I've set mine at 25. Even if I set this to all emails (i.e. no limit), it makes no difference to finding older emails on the server.
    08-25-2019 05:57 PM
  11. B. Diddy's Avatar
    Yeah, you're probably right -- I'm just not familiar with these kinds of functions when it comes to IMAP or Exchange servers.

    Interestingly, I found a thread from a year ago with someone asking virtually the same question: https://forums.androidcentral.com/sa...rch-issue.html. That person noted that the Hotmail account that could have its server searched was using an Exchange server. Is it possible for you to change from IMAP to Exchange?
    08-25-2019 08:30 PM

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