1. Android Central Question's Avatar
    Instead of the app that was open when it was locked it goes straight to the home screen, it happens with any app.
    This is on Samsung Galaxy S7, android version 8.0.0.
    I tried using other launchers but it had no effect.
    08-16-2019 12:47 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Any power-saving modes turned on, or 3rd party battery-saver or "RAM booster" apps installed?

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    VidJunky and Rukbat like this.
    08-16-2019 01:24 AM
  3. methodman89's Avatar
    Have you cleared the cache partition and rebooted lately? That would be step 1.
    08-16-2019 05:54 AM
  4. AdamSymes's Avatar
    I registered as suggested and I'm not sure how to reply but I don't have power saving on and have no RAM Booster.
    08-16-2019 10:14 PM
  5. AdamSymes's Avatar
    I have rebooted many times but I don't know what cache partition is.
    08-16-2019 10:16 PM
  6. B. Diddy's Avatar
    08-16-2019 11:26 PM
  7. AdamSymes's Avatar
    Clearing cache partition had no effect
    08-17-2019 01:46 AM
  8. VidJunky's Avatar
    I feel like this was an option but I can't find it on my S10 so maybe it was only an HTC thing. It was something like close apps when the screen sleeps, or send to background, but basically open to the home screen. Maybe that's what it was, always open to the home screen. Not overly important since I can't remember. But maybe it'll sound familiar to someone who will.
    08-17-2019 01:46 AM
  9. B. Diddy's Avatar
    How are you unlocking the phone -- are you pressing the Home button first, the Power button, the fingerprint sensor, or the screen?
    08-17-2019 11:28 AM
  10. Rukbat's Avatar
    As B. Diddy said, turning on the screen using the Home button will put you on the home screen.
    08-17-2019 02:29 PM
  11. AdamSymes's Avatar
    I tried turning it on different ways but it still goes to the home screen.
    08-18-2019 03:49 AM
  12. B. Diddy's Avatar
    Does this happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-28008
    08-18-2019 12:41 PM
  13. AdamSymes's Avatar
    It doesn't happen in safe mode.
    08-19-2019 04:21 AM
  14. B. Diddy's Avatar
    Ok, that indicates that some app you installed is causing this. The challenge now is to figure out which one, but that may mean uninstalling apps one by one until the problem goes away. Do you remember when this started? If it was recent, then start uninstalling your most recently installed or updated apps.
    08-19-2019 12:36 PM
  15. AdamSymes's Avatar
    I found what app it was, it was Norton Family, possibly one of the things it is allowed to do caused it.
    B. Diddy likes this.
    08-20-2019 04:44 AM
  16. B. Diddy's Avatar
    Great! I'm glad you figured out what it was, and thanks for letting us know as well, since this may help others with the same issue.
    08-20-2019 11:32 AM

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