1. Android Central Question's Avatar
    I had a J3 phone up until mid-July, and had no problem getting to sync. Through our insurance, we need to sync Google Fit with our tracker & app (VeryFitPro), and that is then synced to Active Fit (sends the info to the insurance carrier). When I got my J7, it would not sync. Google Fit and Active Fit sync, and you have to have the phone with you for it to read the distance/steps. I want to get my tracker to sync so I do not have to have my phone with me all the time. I have contacted every tech person I can think of at Google Fit, Samsung, Advanta Health Systems (Active Fit), but no one has been able to help so far. Thanks for any help! This is so frustrating.
    08-19-2019 12:07 PM
  2. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you

    https://forums.androidcentral.com/sh...d.php?t=409154
    08-19-2019 01:20 PM

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