uninstalled app but when i redownload it it still has same errors as before

[Android Central Question]

i have been having issues with a travel money card app where a phone verification code does not send however whilst trying to sort it out with the company of the app they recommended to uninstall the app and download the app as new. but when i download the app again from google play the app is like it was before with same glitches is this the apps fault of google play? its like it does not fully uninstall.

 

[anon(10614692)]

Perhaps the app isn't compatible with your device or as you state there could be a bug. Continue the dialogue with the developers and hopefully you will get it resolved.

 

[mustang7757]

Hi, welcome to Android Forums

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I'll provide a link to register, please come back to your post so we can further assist you . Thank you

https://forums.androidcentral.com/showthread.php?t=409154