Can't receive calls from certain phone numbers

[Android Central Question]

I have had two different friends tell me that they tried to call me on my T-Mobile line (I have a Moto G5 Plus phone), but the calls don't go through. All they get is dead air, and I receive nothing at all.

I have called T-Mobile and they can't find anything wrong. Also, these people can call another friend who has T-Mobile without a problem. I'm thinking it must be my phone.

I have gone through all my blocked numbers and their phone numbers are not blocked on my phone.

What else can I try? Why can't these people get through to me?

 

[B. Diddy]

Welcome to Android Central! When that happens, are you in an area where there's particularly poor reception?

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html