1. Android Central Question's Avatar
    I dropped my samsung s7 and smashed the screen so it no longer works. I got an s9 as I was due an upgrade anyway.

    My problem is, the USB port on the s7 is damaged and, since the screen is broken, I can't enable the smart switch to allow the transfer of all files from the s7 to the s9

    Is there anyway I can do this?
    08-22-2019 07:36 AM
  2. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you

    08-22-2019 09:06 AM
  3. mustang7757's Avatar
    Did you use Samsung cloud ?
    08-22-2019 09:06 AM
  4. GRH_UK's Avatar
    Hi there, I've resistered as suggested!
    I did use samsung cloud. Is that the same effect as using the smart switch?
    From what I understand, the smart switch transfers all your previous chats, apps, passwords etc.
    08-22-2019 09:39 AM

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