1. ptmcweb's Avatar
    I have a power overlay when charging starts or when stops

    ......I would love to attach a screenshot so help there too please

    little frustrated in case needed to knowwhat is causing a power overlay-screenshot_20190823-092939_translate.jpg
    08-23-2019 02:25 PM
  2. Javier P's Avatar
    Welcome to the forums. That's probably caused by an app that you downloaded. Do you have any battery booster, ram cleaner or antivirus installed? The file name of your screenshot shows incomplete, do you have any translator app installed?
    08-23-2019 02:45 PM
  3. ptmcweb's Avatar
    that's what was said in androidforums.com .....

    I have been challenged by this for 2 weeks now
    08-23-2019 04:28 PM
  4. ptmcweb's Avatar
    Also worth noting that my S8+ has same A/V and is not affected
    08-23-2019 04:47 PM
  5. B. Diddy's Avatar
    I've seen that posted several times before in the forums. Start uninstalling apps one by one until the problem goes away.
    08-23-2019 05:04 PM
  6. Javier P's Avatar
    Also, this guide can help you to identify which app is pushing those ads.
    08-23-2019 06:38 PM
  7. Javier P's Avatar
    Also worth noting that my S8+ has same A/V and is not affected
    Which antivirus do you have installed?
    08-23-2019 06:40 PM
  8. mustang7757's Avatar
    That looks like a antivirus app it has security in it which Samsung don't use like that , make sure it's not set as device administrator
    08-23-2019 07:00 PM
  9. B. Diddy's Avatar
    There are a number of threads about this kind of thing -- try this one: https://forums.androidcentral.com/sa...eared-gn4.html
    08-23-2019 07:02 PM
  10. ptmcweb's Avatar
    Which antivirus do you have installed?
    Malwarebytes (subscription) - its on both the S9+ and the S8+ ...
    ......no such overlay on the S8+
    08-24-2019 09:10 AM
  11. Javier P's Avatar
    Malwarebytes (subscription) - its on both the S9+ and the S8+ ...
    ......no such overlay on the S8+
    Malwarebytes is a respected antivirus and, in theory, shouldn't be the cause for that popup. Try the steps included in the guide a linked above and tell us how it goes.

    Also, see which apps have the 'draw over other apps' permission enabled. I'm not sure the right step for this setting on Samsung devices, let me check with other team members.
    08-24-2019 09:14 AM
  12. Javier P's Avatar
    Try this, settings - apps - three dots top right - tap special access - 'appear on top'.
    08-24-2019 09:22 AM
  13. ptmcweb's Avatar
    Try this, settings - apps - three dots top right - tap special access - 'appear on top'.
    good suggestion - S9+ its called "draw over other apps"
    08-24-2019 09:40 AM
  14. Javier P's Avatar
    good suggestion - S9+ its called "draw over other apps"
    Take a look which apps have that permission enabled and you can post a screenshot here if you want.
    08-24-2019 09:42 AM

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